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Reviews of Vincci Selección Rumaykiyya

5 out of 5
Vincci Selección Rumaykiyya
Urb Sol Y Nieve, Sierra Nevada, Monachil, Granada

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 154 reviews" "
Rating 8 - Good. 59 out of 154 reviews" "
Rating 6 - Okay. 11 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 4 out of 154 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Paulo

Liked: Cleanliness, staff & service
Hiper expensive in relation to quality
Stayed 3 nights in Mar 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yvette

Stayed 1 night in Mar 2023

6/10 Okay

Frank

Stayed 5 nights in Mar 2023

10/10 Excellent

Siret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

FEI

Stayed 2 nights in Mar 2022

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certainly a five star hotel
It certainly exceeded my expectation. I was not too sure due to it's rather low ratings at hotel.com in a low 8. Since it's just about the one or two five star hotels here so I took a chance on it. Yes, it's a five star which comes with all the convenience: a ski rental shop on site, a ski locker and access to a chair lift to come up. Breakfast is so so and coffee can be better. I like the room very much
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. The superior rooms are awesome. Very clean and high quality Restaurant and breakfast is nothing special
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really comfortable stay - rooms were in good quality. Only shame is have to pay to use swimming pool which doesn’t seem consistent with staying in any other 5-star.
Stayed 4 nights in Jan 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the right place
The hotel is great. The thing is that if you are coming out to ski there is no better place. Forfait is outside the hotel. Lockers to keep all your equipment and spa to relax after a long day out.
Stayed 2 nights in Jan 2022

10/10 Excellent

Xuejian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2021

8/10 Good

Nigel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Nikolay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but not 5stars
Quite clean and slightly outdated big rooms. Variety of cafes and restaurants onsite. A little bit far from city Center and ski lift. During 3 days we had couple issues, so I couldn’t say service was perfect. Hope it was bed lack. Overall is is good hotel
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location and very good breakfast.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Everything great but the food was a real let down both our evening meal was not nice at all , breakfast was nice just all the pastry side was all reused and very dry not 5* standard
Stayed 1 night in Jan 2021

8/10 Good

Rachael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
Comfortable hotel, great location.
Stayed 2 nights in Dec 2020

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Valentines weekend!
Amazing hotel, five star service. Lovely welcome drink on arrival. Room was quite small despite an upgrade and spa was 30€ for an hour in a very small swimming pool and steam room. Great shuttle service to main lift.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service
We were extremely disappointed with this hotel & the fact that it is even an option to book on Expedia seeing as this is in absolutely no way a 5 star hotel. To begin with I specified in the reservation that we wanted one bed not 2 separate beds I also immediately contacted the hotel via your app to repeat this & let them know we wouls be arriving late. I called the hotel the day before to confirm & they said no problem, however upon our arrival they put us in a room with 2 separate beds & said they could not help us solved this. The staff was completely useless & not accommodating at all especially for a “5 star hotel” the room also had a terrible smell that was unbearable! We had dinner at the bar upon arrival only to find a large group of drunk people wandering around making noise & then this morning the hotel sold us the chairlift pass which did not even work so we had to wait over half an hour at the chairlift for someone to come & resolve it. Once we returned to the hotel we notified the staff about this only to get a rude response saying it was not their fault. Overall this hotel & experience with Expedia has been an absolute disappointment & I will have to think twice about making any future reservations with Expedia.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel, comfy mattresses, convenient for ski chairlift, friendly staff, proper food.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Ronny, Obbola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff
Fantastic scenery and amazing staff. We were upgraded to a suite and they welcomed us with a glas of cava. Best hotel experimence ever.
Stayed 1 night in Mar 2019

8/10 Good

Fauziah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“A good hotel for skiers”
Everything about the hotel is very good - lovely Christmas ambience, our room size was adequate & with a great view of the snow mountains. However the hiousekeeping service is somewhat haphazard. The towels replacement was inconsistent, likewise with the toiletries. That said, a call to the reception rectified the problem promptly.
Stayed 5 nights in Dec 2018

8/10 Good

kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. 'Ski in / ski out' was not possible due to lack of snow in early season but the chair lift to get down to the gondola is right next to the hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Nice place
Ski holiday

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy hotel, very helpful and friendly staff
Stayed 1 night in Jan 2018

8/10 Good

eddiegib, gibraltar

Liked: Cleanliness, staff & service, room comfort
Excellent location next to piste/lift/ ski shop
Excellent location away from the crowd but with all facilities at your doorstep. A little pricey though and not what I would call 5 star. The pillows are terrible and they could really do with a complimentary bottle of water at least in the room! 7/10
Stayed 1 night in Dec 2017

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great hotel.
Fantastic hotel. Right on the slopes with a ski shop in the hotel. Buy your lift ticket at the front desk, rent your skis, go out front and start skiing. Could not be more convenient. Breakfast buffet was excellent as well. Will be returning for sure.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for ski in and ski out (the ski in piste wasn't open this late but there is a handy cable car to get you down and up) friendly and helpful staff.

8/10 Good

Hubert, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sierra Nevada
great hotel, good service and location. poor wifi.

8/10 Good

Darren, Vinuela

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel , disappointing reception.
Lovely hotel, checked in mid morning but the room wasn't ready so went off to ski, having left our luggage in the car and given the key to the garage staff. Returned from the slopes, went to reception to be told that hadn't had my passport info and that I hadn't checked in and needed to do so again. My passport and luggage were in my car, but when I asked for my car key, they had lost it. An hour later they found it in another rooms pigeon hole ! Very disappointing reception service as we are used to the super efficient system we usually receive in Vincci hotels. A la carte dinner was lovely, and breakfast good so no complaints there. All in all lovely hotel , great stay , tainted only by the shambles at reception.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Overall, a very good option for a ski vacation. Conveniently located with a lift right outside of the hotel’s front door. The shuttle runs frequently and is very accommodating of guest needs. Great breakfast buffet so the board option is recommended.

8/10 Good

mizzusgb, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite stay
We had a very pleasant 5 nights, in a nearly empty hotel, skiing conditions were not good until the day we left first thing when they were perfect. We had two 20 year old and two 18 year old children with us, and it was pretty dull for them, no pool etc which we knew when we booked. The resort was extremely quiet too. But it was clean and comfortable and the barman kept us entertained. Great ski in ski out location. Not sure how it is a 5 star hotel though, I would say 4 star.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for ski in, ski out
Great hotel for ski in- ski out, staff were very nice and most spook English,food quality was also very good, the only downfall for us was the lack of gym and swimming pool which is a bit strange for a 5 star hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is not quite 5 star however a very good 4 star rating would be more appropriate.Myself and my daughter had a fantastic stay.The staff where well mannered and helpful.The accomodation was clean comfortable and well maintainedThe restaurant is a little exspensive but hey its a ski resort.The ski hire shop was good and the lift pass available at the reception all cut down on hassle.A ski lift outside the door and ski in ski out are all added attractions.One downside is parking is exspensive at the hotel carpark and the resort as a whole is difficult for parking.We stayed over a long weekend the week days are much better the weekend was very very busy.

8/10 Good

Mike, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rumakiyya Hotel Review
The hotel has very good facilities, and does its best as it is quite a way from the centre of the resort. There is a regular bus service, and a ski chair lift operates in the day. The rooms are nice and the staff are friendly. The food is good. One gripe is that, while the evening buffet is good value at 25 euros (Feb 2012), we asked to just have a first course (a salad) but we would have had to pay full price. The hotel could show some flexibility here. Otherwise, no complaints.

4/10 Poor

KEITH, Spain

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor quality and not 5 star!
We like Sierra Nevada and stayed in other hotels here but would not return to this one. The street where the hotel is located is grim and in need of repair plus removal of much graffiti which has appeared since we were last here. From arrival to departure the reception lacks that quality you expect at a 5 star location. you have to carry your own bags (8 of them) from the car to the reception and then to the room. This smacks of a 3 star hotel hotel. No concierge and the receptionist always occupied doing something else. The restaurant offers good food but doesn't cook to instruction. We ordered one steak well cooked and it came rare. Upon returning it, it was away 12 minutes by which time everyone else had finished and was ready for dessert. Unacceptable in a hotel that claims to be be 5 star. Dont claim this when you are a 3 star hotel because all that happens is that the customer is disillusioned, as we were. The rooms are clean and well presented but the noise is incredible! You can hear actual voices not just noise from the rooms either side. I am a light sleeper and could not rest until around 1.30am when everyone had returned and quietened down. Unacceptable is a hotel that charges this sort of price per night, I have stayed in quieter guest houses and homes! The courtest free bus is dirty inside. Upon departure, again, we had to carry our own (8) bags to the car and as we didnt use the expensive garage it was covered in snow despite being April.

10/10 Excellent

John, Windermere UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Vincci Rumaykiyya Siarra Nevada
A very comfortable and well run Hotel. The staff are very friendly and helpful. One of the only ski out ski in hotels in the resort. You can hire skis on site and the staff will get your lift pass....what more can you need!!!

10/10 Excellent

Tracy, Almeria, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for our Anniversary
We had a fantastic stay for two nights. Room was massive, lovely and warm. Really comfy beds with lovely quality linen. As were the towels & Robes. Bathroom was great, Bath with Shower. Double basins, separate Toilet & Bidet. Loads of free toiletries. The Room & Bathroom were spotlessly clean. We had half Board and both Breakfast & Dinner was delicious with great choice. food quality was really good, my Husband should know having been an Executive Chef for many years. Great location away from the Town with a courtesy private Bus that will take you down and pick you up which we used on both days with no problem, about a 10 minute drive away. You could access the slopes directly from the Hotel door almost. We had a lovely Steam in the Spa which you book for private half hour sessions. They have a nice lounging area for when you come out with water & Herbal Teas. The Hotel is beautiful with Character & Charm and spotlessly clean. All staff were friendly & helpful and had at the least a little English if not better. As we were there for only 2 nights we did not really watch the TV only a quick look at BBC News which is free but you do need to pay to access any films/music via the TV also internet in the room but you could use internet in the lounge area free. 2 nice Bars to drink at and lounge with Log Burning Fire. We felt totally at home and relaxed there which is exactly what we wanted from our stay. We will be returning & would have no hesitation in recommending.

6/10 Okay

Todd, rota, spain

Liked: Cleanliness, staff & service
underwhelming
PROs: -great proximity to slopes (right next to lift) -decent euro breakfast included -excellent customer service, most staff spoke at least a little English -great shower pressure CONs: -rooms feel cheap for the price -thin walls (also had thin walls at Vincci Maritimo in Barcelona, may be their MO) -remote location is difficult to reach (they do have a free shuttle though) which makes the town below pretty inconvenient. -Queen bed = 2 twin beds pushed together.....but this happens a lot in Europe -Overpriced (but tasty) dinner at restaurant OVERALL - We enjoyed our stay here, but would likely stay in the town next time. Too far from everything and not nice enough for the price tag. There are many many hotels to choose from at this resort, but expedia only lists a few.

10/10 Excellent

Marcelo

Stayed 10 nights in Feb 2024

6/10 Okay

adil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Precio también depende de la estancia
He pedido 2 habitaciones de lo cuales 1 fue buena (413b), y la otra 206 tenia cama de 1.50 en vez de 1.80, , superficia mas pequeña, y ruido en la puerta de la habitación Servicio ok pero la habitación depende de tu suerte
Stayed 1 night in Jan 2024

10/10 Excellent

Briar

Stayed 1 night in Jan 2024

10/10 Excellent

Niclas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Lennart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo, es ideal para ir a esquiar y estar en un lugar tranquilo, se puede salir esquiando del hotel y la silla desde la base llega al hotel. el restaurante es muy bueno
Stayed 9 nights in Feb 2023

10/10 Excellent

Kadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

claes-urban

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Super trevligt hotell med vintersport känsla. Fantastisk solterass med underbar utsikt. Kan rekommenderas!
Stayed 2 nights in Jan 2023