Ratings based on 811 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
56% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Ohio

Move on down the road to something clean and safe.

Posted Jul 18, 2016
Pros: The beds were comfortable, parking was not an issue, and the pool appeared to be clean.
Cons: Room cleanliness and room inspection of those reeking like skunk, for sure, as well as customer service.
Location: The hotel sits very close to a heavily traveled highway, not much to do in the surrounding area. Was told an airport is nearby.
From the point of arrival, the stay could be described as awkward at best. It was explained at check-in that we could not pay by credit card due to the new system not working properly. Upon paying with cash, we were short changed. When mentioning this to the manager she stated that we only gave her X amount, and that the drawer would have to be counted at the end of the shift and then IF there were leftover funds we'd be notified. We did get out change back, but had to wait until late the same day. We reserved an accessible room and were placed on the second floor... We were able to move rooms after 11pm and that was only when we asked again for an available room and showed our reservations online (again). The first room had a dirty footprint on the bathroom wall and some odd orange and red markings on the walls. The second room's carpet was so dirty that walking from the bathroom to the bed area would make the bottoms of bare feet turn dark gray. From the pool area, one could observe multiple shady activity from other hotel patrons. The exchange of money and trafficking mixed with the strong odor of skunk emitting from some rooms indicated that the hotel was utilized for some form of illegal activity. Mention of this to the security guard on duty was met with a nod and a "we're aware" retort.
4 out of 5
by matthew from Alberta

Posted Apr 26, 2016 on Hotels
The Hotel was good. Beds were comfortable, AC worked great as did the Wifi. Good size TV in the room. The few things wrong were some of the lights in the room didn't work, and there was some serious repair needed to the hotel itself including fixtures. Overall though for the price, the friendliness of the staff, and the comfort of the hotel, it was excellent. 4/5
2 out of 5
by Jairo from Colombia

Not expensive but very far from the airport

Posted Apr 21, 2016 on Hotels
Very far from the airport, a cab will charge you with $45 for each trip to the airport, hence, what you save being there is offset by the cost of conmuting as it does not have any free shuttle.
1 out of 5
by A verified traveler

my experience

Posted Apr 13, 2016
Pros: Front desk staff were trying their best to accommodate.
Cons: Total renovation which would require the removal of carpets and linens.
Location: Not the safest location.
Tried three rooms and even was offered their luxury suite and all rooms smelled like smoke and dogs. Stayed one night and cancelled the remaining 4 nights.
4 out of 5
by A verified traveler

Houston Spring break

Posted Mar 23, 2016 on Hotels
It was a economical place to stay. Pool wasn't open and needed to be cleaned. Restroom in lobby was out of service. Shower wasn't hot enough.
3 out of 5
by A verified traveler

Posted Mar 17, 2016
The hotel is ok, but the people who stay there are so noisy, they were screaming kicking doors
3 out of 5
by A verified traveler

Posted Feb 21, 2016
Room decent, bathroom clean but old. It was fine for stopping along the way on a road trip.
1 out of 5
by Anny from Temple, TX


Posted Jan 11, 2016 on Hotels
This hotel was dirty, scary and we asked for a non-smoking room and when we entered the room it smelled SO bad like cigarettes. We asked for a different room and it smelled just as bad if not worse like smoke. Both supposedly non-smoking rooms. The bedding has burn marks and the toilet was dirty with hair on the seat. I will never stay here again. Gross!!
3 out of 5
by A verified traveler

Not again

Posted Dec 10, 2015 on Hotels
Would not stay there again. More like a truck stop than a hotel. Breakfast lacked variety and the waffle iron required you to scrape out your waffle. I've stayed at this chain before and this one doesn't live up to the others. The bathroom walls really need cleaning. Hookers. The staff was nice.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2015 on Hotels