Ratings based on 589 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2016
Good hotel close to Hobby Airport. Staff was extremely helpful for me and my elderly dad's stay.
Comment from Hotel Management
Dec 12, 2016 by Flo Vega, Hotel Management
We are glad to have been of service to you and your dad. Happy holidays. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Nice hotel, close to airport

Posted Dec 6, 2016
Pros: Location, clean, friendly, accommodating.
Cons: Nothing. Everything was just fine.
Location: Very close to airport and car rental facilities.
Very accommodating and friendly staff. Rooms were clean and spacious.
Comment from Hotel Management
Dec 7, 2016 by Flo Vega, Hotel Management
Thank you glad you enjoyed your stay with us.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient Hotel

Posted Nov 30, 2016
Pros: Location.
This hotel met my needs of easy to get to, close to my business appointment, and provided an alternate route to my appointment without getting on the interstate highways.
Comment from Hotel Management
Dec 4, 2016 by Flo Vega, Hotel Management
Thank you for staying with us.
2 out of 5
by A verified traveler

Don't Stay Here

Posted Nov 28, 2016
Pros: Leaving
Cons: Replace hotel staff, clean the rooms and use Clorox. Clean the vents. Stop covering up the odors with scents
Location: Hobby Airport. Shuttle to airport.
Staff is snotty, rude and uninformed. The rooms were dirty, the bathrooms in need of Clorox. The next time I need to stay near hobby to catch an airplane it will be at a different hotel.
Comment from Hotel Management
Nov 29, 2016 by Flo Vega, Hotel Management
We are truly sorry that your stay was not to your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

nice hotel near Hobby airport

Posted Nov 26, 2016
Pros: the room and breakfast.
Cons: more bell captain to help the luggage
Location: near Hobby airport
wonderful experience and good services. we met some people when we had breakfast and had a good talk. And when we were in the shuttle bus , we had a wonderful talk with the passenger and drive too.
Comment from Hotel Management
Nov 29, 2016 by Flo Vega, Hotel Management
Great suggestion. I will look into the matter. We are glad you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

hotel stay for work meeting

Posted Nov 23, 2016
Pros: Clean: room was clean and comfortable and spacious.
Cons: they should hand you a bottle of water as you check in, as a courtesy to a guest who may be tired and thirsty. ( instead of charging for one)
Location: very close to an airport so very convenient if needing to catch a flight
the hotel was clean and comfortable. the bed was very comfortable, I got a good night's sleep the complimentary breakfast was good the parking lot was well lit with security officer, I felt safe
Comment from Hotel Management
Nov 25, 2016 by Flo Vega, Hotel Management
Great idea regarding the water bottle. I will see what we can do about putting it place. Thank you for staying with us.
3 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Hope you have a great holiday season. Come back and see us soon. Flo Vega
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Posted Nov 21, 2016 on Orbitz
Pros: It is convenient to hobby airport.
Cons: Staff could be more personable.
Hotel was nice and convenient. Breakfast in the mornings was warm and delicious with several options. Room was nice and clean.
Comment from Hotel Management
Dec 22, 2016 by Flo Vega, Hotel Management
Thank you for brining your concerns and comments to our attention. I will look into our staff and their hospitality to our guests. Have a great holiday season.
1 out of 5
by A verified traveler

Not the best

Posted Nov 20, 2016 on Hotels
The rooms smelled like mold. I was very disappointed.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2016 on Hotels