Ratings based on 619 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Marina Del Rey, CA

Donna trip

Posted May 17, 2017
It was a nice time good breakfast food lovely room great for me I needed to be close to the airport since I had to take a very early flight the shuttle took me at 3:30am which was great
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Very good coffee and breakfast selection. We took advantage of the dinner shuttle and staff was very nice.
Comment from Hotel Management
May 14, 2017 by Flo Vega, Hotel Management
Thank you soon much for taking the time out to write us a review. we are glad to hear you took advantage of the many amenities offered here at our hotel; including our Texas Hospitality. Hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2017
Great place to stay if you are catching a early morning flight. Good value, updated rooms Clean and helpful Staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Great hotel. Nice room. Comfortable and breakfast was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pretty decent

Posted Apr 15, 2017
The only complaint I have is the humidity in the room, it felt like the bed and floor were moist even though they actually werent. Other than that, the hotel was great. The breakfast was good (the standard free breakfast, nothing crazy extravagant), the beds were comfortable and the room was clean. I never heard any outside noise besides the planes taking off/landing (which we didn't mind) and it was close to some pretty good restaurants.
Comment from Hotel Management
Apr 20, 2017 by Flo Vega, Hotel Management
Thank you for staying with us. We are glad to hear your enjoyed your stay despite minor infractions. We hope you continue to stay here with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salt LakeCity, Utah

Close to the airport.

Posted Mar 14, 2017
We only needed a night close to the airport . The staff was excellent. The choice of restaurants was very limited considering the location but the hotel provided transportation. They also provided a nice free breakfast.
Comment from Hotel Management
Mar 18, 2017 by Flo Vega, Hotel Management
Thank you Jackie, I am glad that you had the opportunity to view our Texas Hospitality. We strive to accommodate all our guests regarding their needs and concerns.
1 out of 5
by A verified traveler from houston texas

We were given our room and upon entering smelled .

Posted Mar 12, 2017
Pros: This spoiled our entire experience. We did not even eat the complimentary breakfast.
Cons: Rooms should be checked before offering to customer.
The room reaked of urine odor and we had to go back to ground floor and explain our problem. We were given another room which was clean and odorless. However, the odor should have been taken care of b efore a customer entered the room. There were three of us and all of us became immediately nauseous, the odor was so strong.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Florida

Nice hotel, conveniently located for Hobby Airport

Posted Mar 6, 2017
Pros: Location and pleasant room. Provided shuttle service to Hobby.
Cons: Add Hallmark channels to the TV lineup.
Location: Convenient to Hobby but not convenient to good restaurants. Shuttle does provide a 6 p.m. restaurant drop off but the available sites were limited.
Staff was very helpful. Room was pleasant however, the carpet needed to be cleaned and the toilet seat did not properly fit the toilet bowl. Bed and bath linens were excellent. The fitness facility was well equipped and very clean. Enjoyed the treadmill.
Comment from Hotel Management
Mar 8, 2017 by Flo Vega, Hotel Management
Thank you for bring your comments and concerns to my attention. Please rest assure I will look into your concerns to see if we can correct them prior to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to Hobby airport

Posted Feb 26, 2017
Everything was good, as expected. Room air conditioner was set too cold for my preference. Don't know why they keep rooms so cold when it is not that hot or humid outside. Breakfast was better than expected, with much variety. Proximity to airport is excellent if you have an early morning flight and want to avoid an unpredictable rush hour on the highway.
Comment from Hotel Management
Feb 28, 2017 by Flo Vega, Hotel Management
Our sincere apologies regarding the temperature of the guest room. However am glad to hear you enjoyed your stay and our breakfast as well.
4 out of 5
by MAUREEN

Posted Feb 17, 2017 on Hotels
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you for staying with us. Hope to see you soon. Flo Vega