Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Close to Sam Houston Racepark.

Posted Nov 8, 2016
Location: I go there to be close to the Sam Houston Racepark.
I live about 30 miles from the Sam Houston Racepark. When I want to go to the races for a three day weekend I stay at this hotel so I don't have to drive back and fourth three days in a row from my home.
3 out of 5
by A verified traveler

Messed up reservation.

Posted Nov 5, 2016
Pros: Very nice breakfast and rooms were clean
Cons: Staff messing up reservations and not comping anything.
The hotel was very nice no complaints about cleanliness or hotel itself. The complaint I have is that I booked a king suite in July for September when I got there they told me that I booked a double bed regular room even after I showed them my reservations confirmation showing I booked a king suite. They would not refund me any money for there mistake and I was stuck in a much smaller room. So I got charged extra money for a room I wasn't even able to stay in. The manager said it was Expedia fault trying to take blame off staff but the next day man at front desk told me they had accidentally done it the day before I arrived and it showed it on there system.
4 out of 5
by A verified traveler

Posted Aug 16, 2016
Breakfast should last til 10:00 am especially on weekends.........ran out of foid
4 out of 5
by Irma from San Benito Tx

Very nice friendly staff !

Posted May 30, 2016 on Hotels
Very nice friendly staff , breakfast was good , bed was soft , I like the service !
5 out of 5
by Ray

This traveler left a rating score only Posted Apr 29, 2016 on Hotels
4 out of 5
by Stephanie from Baton Rouge

Very Nice for the Price

Posted Mar 7, 2016 on Hotels
I really enjoyed my stay here. The interior decor is beautiful!
4 out of 5
by Thierry from Paris (France)

Pratique et correct pour business trip

Posted Feb 16, 2016 on Hotels
Situation parfaite pour la planification des rendez-vous entre la zone Galeria (Ouest Houston) et la zone Wood Lands (Nord Houston). Accès direct à l'autoroute. Rapport Qualité / Prix avantageux.
3 out of 5
by Theresa

This traveler left a rating score only Posted Jan 28, 2016 on Hotels
2 out of 5
by A verified traveler

short business trip

Posted Jan 22, 2016 on Hotels
They need better pillows and need to get rid of pine sol smell its awful. The breakfast was not good at all
4 out of 5
by Tim from Richmond, Texas

Horse track

Posted Jan 18, 2016 on Hotels
Nice comfortable room near the horse track.