Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
2 out of 5
by A verified traveler

Front desk Nice and helpful

Posted Apr 13, 2016
Pros: Location
Cons: Attention to details in the rooms .
The AC unit made a loud noise throughout the night randomly, enough to stir you from sleep, and in between that silence, the Fridge shared the spot of making noises too - bad fan - , the room was clean , the bed was comfortable, the bathroom was as clean , It was just the appliances making noise that was hard to sleep thru. The coffee maker did not work and the laundry washer and dryer are in the commons area on each floor next to the vending machines. No big one , just odd and no door either. Overall I would have asked for another room and I'm sure they would have accommodated. I was just exhausted and needed to get some rest so just went with it . Nice quiet location , I would stay again.
5 out of 5
by Betty from South bend

Family business

Posted Apr 12, 2016 on Hotels
It was OK they did charge me $3.25 for ice cream that I didn't not purchased and they told me they would clear it up but the stay was great other than that
4 out of 5
by Jeff from McKinney

Family stay

Posted Apr 11, 2016 on Hotels
Breakfast was not very good.
5 out of 5
by F Pierre

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
5 out of 5
by Clifford

This traveler left a rating score only Posted Apr 9, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 21, 2016 on Hotels
5 out of 5
by A verified traveler from San Antonio, TX

Spring break in Sugar Land

Posted Mar 20, 2016
Hotel was very clean, staff was awesome, room was great!
3 out of 5
by DEBBIE

This traveler left a rating score only Posted Mar 18, 2016 on Hotels
5 out of 5
by Maribel from Dallas

I've become a BW customer!

Posted Mar 15, 2016 on Hotels
We were in for a family wedding. We had never stayed at a Best Western before, but we will definitely be back again! I wish the coffee fridge area was larger but overall our stay was great!