Ratings based on 94 Verified Reviews

3.3 out of 5
68% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Oct 18, 2016
In town, looking for an inexpensive, comfortable stay with a free breakfast. This exceeded all of the requirements. Super comfortable king sized bed and the breakfast wasn't just the usual cereal or waffles, scrambled eggs and sausage were available. The only down side was that I wasn't able to connect with the WiFi. I didn't try calling the desk for help, it wasn't that big of a deal. Over all, the $55 price was perfect.
Comment from Hotel Management
Oct 19, 2016 by Corie R., Hotel Management
Thank you for your review. It is only through customer feedback that we are able to improve our product and service. We hope that we have the opportunity to welcome you as our guest once again. Again, thank you from the Quality Inn and Suites - Westchase, we wish you all of the best.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 26, 2016
Hotel is conveniently located near the highway, it is very easy to get around. It's a budget type of hotel for short stay.
Comment from Hotel Management
Sep 28, 2016 by Laura, Hotel Management
Thank you very much for your review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2016
Friendly staff. Comfortable room. Good breakfast. Convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Corpus Christi, TX

Nice and close to a lot of restaurants

Posted Aug 9, 2016
That's nice hotel, I would recommend to my friends about this hotel. I will come to this one when I come to houston.
3 out of 5
by A verified traveler

Disappointed

Posted Jul 25, 2016
On the second morning of out stay at the hotel,my daughter was traumatized by a roach we saw flying and hovering inside the one of our rooms. My wife called the front desk to report it and the complaint was just treated with a slight scoff like "get over it"
Comment from Hotel Management
Jul 28, 2016 by 3, Hotel Management
Thank you for your review. It is only through customer feedback that we are able to improve our product and service. We hope that we have the opportunity to welcome you as our guest once again. Again, thank you from the Quality Inn and Suites - Westchase, we wish you all of the best.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Work location.

Posted Jun 14, 2016
Pros: Staff and and location
Cons: water pressure fourth floor
Location: Very close to Shopping and nice restaurants in the area.
Fits my schedule very well Hotel staff very friendly and helpful. Breakfast ok only problem is water pressure on fourth floor very low and hot and cold water very hard to regulate either hot or very cold.
Comment from Hotel Management
Jun 15, 2016 by Corie R., Hotel Management
 We recognize that you have a choice in where you stay, and we sincerely thank you for choosing to stay with us. We appreciate your positive comments and recommendation as well. We hope to see you again on your next trip here in Houston /Westchase area. Best wishes and take care!
2 out of 5
by A verified traveler

Close to the mall

Posted May 10, 2016
Wasn't what I expected but staff was friendly..heat didn't work in my room but they had no problem switching.
Comment from Hotel Management
May 25, 2016 by monika, Hotel Management
 Naturally, we were disappointed to learn that you encountered issues during your stay. I sincerely apologize. Unfortunately, your experience was not the same as many of our other satisfied Quality Inn & Suites - Westchase customers have received. We will share your comments with our team to improve our consistency in providing excellent customer service to all guests.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Austin, TX

Room Comfort

Posted Apr 30, 2016
Pros: Nice front desk staff
Cons: Nice place to stay.
Location: I was there for training.
I prefer a firmer mattress but it was nice quality. I had trouble maintaining warm water in the shower. No orange juice in dispenser the first two days.
Comment from Hotel Management
May 5, 2016 by Monika, Hotel Management
We sincerely appreciate your feedback. It provides us with the information needed to correct problems and improve the services we offer our guests. We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used constructively.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best deal in town!

Posted Apr 19, 2016
Pros: Very clean and the staff was very friendly!
Cons: The eggs they served for breakfast is quite nasty.
Location: Excellent!
Nothing fancy, but for what I paid, I must say it has exceeded all my expectations!
Comment from Hotel Management
Apr 19, 2016 by Monika, Hotel Management
Thank you for taking the time to review our hotel. We appreciate your thoughts and we will use your input to better serve our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice hotel with great price.

Posted Apr 15, 2016
Stayed here when traveling for work. I was very pleased.
Comment from Hotel Management
Apr 16, 2016 by Monika, Hotel Management
Thank you for the review we appreciate your time.