Ratings based on 236 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from idk

What?

Posted Apr 10, 2017
Well folks you're prob expecting a fabulous negative review but, there was no negative emotions here! Excellent hotel and staff!!!
Comment from Hotel Management
Apr 10, 2017 by Phil, Hotel Management
Hello, I would like to thank you for staying with us at the Comfort Suites Clay Road, near City Centre and I would like to thank you for your kind words as well. We look forward to having you back with us, not sure if you are a baseball fan or not, but we have a lot of Astros fans stay with us as they find the value of staying away from the downtown area and staying with us. Please come back and stay with us again soon. Phil General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

5 Star for a great price.

Posted Feb 27, 2017
Pros: Beautiful, up to date, staff, location, and Rate!!!!!!!!
The facility was up to date and very clean. The staff was awesome. The breakfast was great.
Comment from Hotel Management
Mar 1, 2017 by gm.tx531@choicehotels.com, Hotel Management
Hello, Thank you for staying with us at the Comfort Suites Houston Clay Road, we appreciate the business as well as the feedback. It is nice to read how much you enjoyed your stay with us, I am glad you found our location to be ideal and our renovated hotel beautiful and up to date. I hope you have a chance to stay with us again in March when the Houston Livestock Show & Rodeo is in town for three weeks of great entertainment and an all star line up of entertainers. Regards, Phil Haddad General Manager
5 out of 5
by Sarah

Posted Feb 20, 2017 on Hotels
Comment from Hotel Management
Apr 11, 2017 by GM, Hotel Management
Thanks for staying with us at the Comfort Suites Clay Road - Near City Centre.
5 out of 5
by Keosha

Nice hotel & great staff

Posted Feb 20, 2017 on Hotels
We enjoyed our stay! The staff members were very polite. The bed was very comfortable & spacious for my husband & myself. We were overly satisfied.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Hello, Thank you for staying with us and thank you for the kind words in your feedback. We are so happy you enjoyed your stay with us at the Comfort Suites Clay Road. I am not sure if you had the opportunity to take advantage of our proximity to City Centre or not, but if not, then please stay with us again and visit City Centre, it is just a few miles from our hotel. Once again, thanks for the kind words and we hope to have you back as our guest soon. Phil Haddad General Manager
4 out of 5
by Andre

Posted Feb 20, 2017 on Hotels
This hotel was excellent... However I suspect the housekeeping staff entered my room without authorization.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Hello, Thanks so much for staying with us, we truly appreciate it. I am glad you found the hotel to be excellent overall, our newly renovated hotel is the pride of our team, so glad you enjoyed your stay with us. I believe you and I had the opportunity to discuss the housekeeping entry after you checked out, I am so glad you took the time to make me aware of your concerns and we are addressing your concerns. We look forward to having you back again soon as our guest. Regards, Phil Haddad General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Andrade

Very nice , clean , huge room with a lot of space

Posted Feb 20, 2017
I love this place people was very friendly to us , amazing service.
Comment from Hotel Management
Feb 23, 2017 by GM, Hotel Management
Hello, Thank you for staying with us at the Comfort Suites Clay Road, Houston, we appreciate your business as well as your feedback. I am so glad you enjoyed your suite as you may know, we just renovated the entire hotel, so glad you were able to stay in one of our new suites. I am not sure if you had the chance to visit some of the area attractions or not, but I would like to invite you back and visit nearby Bear Creek Park. Bear Creek Park is unlike any other park in Houston, I highly recommend it. Thanks again for staying with us. Phil Haddad General Manager
5 out of 5
by Lakia

LOVED IT!

Posted Feb 19, 2017 on Hotels
I loved it!!! It was clean and VERY comfortable
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Hello, From all of us at the Comfort Suites Clay Road, Houston, thank you for staying with us and thanks so much for the kind feedback. It is apparent by just reading your feedback that you had a great stay in our newly renovated hotel, I am so glad to hear it. Hopefully you had a chance to view the list of upcoming concerts that will be featured at the Houston Livestock Show & Rodeo, if not, I encourage you to take a look at the line up online and then plan to stay with us. Regards, Phil Haddad General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Sweet Valentine

Posted Feb 13, 2017
Wonderfully clean facility...close to our Valenrine's ball. I would definitely recommend.
Comment from Hotel Management
Feb 23, 2017 by GM- Phil, Hotel Management
Hello, Thanks for staying with us at the Comfort Suites Houston Clay Road, we appreciate the feedback and your business. Seems as if you had a great stay with us, we would like to extend a special invitation to you to return and stay with us again soon. If you like to shop, then the next time you stay with us please take full advantage of the magnificent Memorial City Mall, which is a short distance from our hotel, we think you will not enjoy the shopping, but also the extensive food and beverage and entertainment options available there as well. Regards, Phil Haddad General Manager
5 out of 5
by Michael

State Director of a Non-Profit Organization

Posted Feb 13, 2017 on Hotels
Clean comfortable room in a very nice hotel that was very easy to get to and conveniently located to the Energy Corridor on I-10.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Hello, Thank you for the feedback, we truly appreciate it and from all of the team here at the Comfort Suites Clay Road, thank you for staying with us. I am delighted to read you found our newly renovated hotel clean and comfortable, that is exactly how it should be when you stay with us. You mentioned our location and proximity to the Energy Corridor, you certainly picked the perfect hotel to stay at while doing business in the Energy Corridor area as we are just a few short miles from I-10 which is the heart of the corridor area. Regards, Phil Haddad General Manager
5 out of 5
by David

Staff was friendly

Posted Feb 11, 2017 on Hotels
Hotel was nice, Clean, Friendly Staff...Everything was good but breakfast (Eggs were terrible) but EVERYTHING else was good, I would stay there again
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Hello, First, sorry about the eggs, not sure what went wrong when you had breakfast, but I apologize, there is no reason for the issue with the eggs. I am delighted to hear you found our renovated hotel clean and our team friendly, we just need to get the eggs right next time!! We look forward to having you back as our guest very soon. Regards, Phil Haddad General Manager