Ratings based on 328 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Awesome place to stay!

Posted Mar 20, 2017 on Hotels
My family (5) and I had came from hiking all day we were tired just looking for a place to shower and rest! The front desk lady let us see a room before booking which was very generous of her. The beds/pillows were incredibly soft towels restroom were clean good AC to cool off the room. The only thing I did noticed on the sofa bed upon leaving was what appeared to be dry blood stains and small speckled black spots like mold. Hotel is by highway however noises was not a problem at all never heard anyone in the hall either. Would definitely stay here again and I would recommend the hotel.
3 out of 5
by Tommy

Not the best impression.

Posted Mar 19, 2017 on Hotels
This Comfort Inn and Suites is not up the standards we normally expect from this chain. The front desk was friendly and the room was convenient, but not very clean. Looks like it had not been vacuumed. We had a long day and did not complain, but we will not stay here again.
4 out of 5
by Daniel

This traveler left a rating score only Posted Mar 5, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place

Posted Mar 3, 2017 on Orbitz
Easy booking, and great place to stay, my little girl loved the room.
2 out of 5
by A verified traveler

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you for your comment, sorry if you were not pleased with our accommodations but please check with us in the future
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel near the hospital and mall

Posted Feb 21, 2017
Some remodeling going on but no noises at night. Close to the highway, not too bad and fair price for quality.
Comment from Hotel Management
Feb 28, 2017 by PJ GANDHI, Hotel Management
Thank you for choosing the Comfort Suites in Humble, TX, hope to see you again soon in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Pros: Nice room; comfortable bed
Location: Location was not as far out as I thought (thankfully)
Check-in was quick; left wallet at front desk: quickly notified & returned w/ everything
Comment from Hotel Management
Feb 16, 2017 by PJ GANDHI, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,
4 out of 5
by A verified traveler

Clean hotel

Posted Feb 10, 2017 on Hotels
Hotel was great, breakfast was not good at all
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear VALUED GUEST, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
4 out of 5
by Barbara

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear VALUED GUEST, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston,Tx.

A Wonderful Spot.

Posted Feb 5, 2017
A Beautiful and wonderful Hotel to stay. Everything about my stay was awesome, and the icing on the cake was That Lovely breakfast the next day. I'll be back for sure
Comment from Hotel Management
Feb 16, 2017 by PJ GANDHI, Hotel Management
Dear VALUED GUEST, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,