Bad Experience in this Comfort Suites Hotel
Posted May 27, 2016 on Hotels
I am being very generous in giving this hotel a two stars rating, and I would suggest to you Hotels.com that you reconsider you rating, and Do NOT show a rating higher than two stars for this hotel. We booked this hotel for three nights from May 20 through 23, 2016. On our first morning we tried to use the coffee maker, and it leaked profusely in the bathroom. One of the housekeepers was working the floor, and we called her in showed her the mess in the bathroom, and ask her to clean it up, and told her that after we left the room she should return to finish cleaning it.We also asked her to come back and clean up the rest of the room after we left for the day. We got back about about 7:00 pm, and found out that the bed was not spread, and the room was in an awful condition. Went down to the front office, and explained our situation to the staff on duty, after a lot of haggling, he said he could move us to a new room, but the damage was already done, we stayed in the room, but we would never stay in that property again. This was the very worst experience I have ever had staying in any hotel. Also many of the front desk ladies take their children to work with them. Just didn't look very professional.