Ratings based on 77 Verified Reviews

3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel close to my event center

Posted Nov 28, 2016
Nice Customer service . Breakfast was very good too.
5 out of 5
by A verified traveler

quiet cozy but not small

Posted Nov 27, 2016 on Hotels
check it was an ease...room was great....picked it due to location to venue I was attending
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels
4 out of 5
by A verified traveler

Safe and caring

Posted Oct 16, 2016 on Hotels
Great service and caring people. In one incident,an old man was sick and the front desk lady immediately called ambulance and did necessary firstaid saving him. Later, the man after returning back from Hospital (2 days?) was expressing his thanks and recommendation for the employees.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 6, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Very convenient Hotel

Posted Jul 29, 2016 on Orbitz
Very good and convenient. Only problem was Internet, but it was fixed in a few hrs. Nice breakfast.
3 out of 5
by Sharon from Austin

swim meet

Posted Jun 20, 2016 on Hotels
Close proximity to FBISD Aquatics.
4 out of 5
by Aaron

This traveler left a rating score only Posted Jun 7, 2016 on Hotels
2 out of 5
by GAFTON L from Florida

Bad Experience in this Comfort Suites Hotel

Posted May 27, 2016 on Hotels
I am being very generous in giving this hotel a two stars rating, and I would suggest to you Hotels.com that you reconsider you rating, and Do NOT show a rating higher than two stars for this hotel. We booked this hotel for three nights from May 20 through 23, 2016. On our first morning we tried to use the coffee maker, and it leaked profusely in the bathroom. One of the housekeepers was working the floor, and we called her in showed her the mess in the bathroom, and ask her to clean it up, and told her that after we left the room she should return to finish cleaning it.We also asked her to come back and clean up the rest of the room after we left for the day. We got back about about 7:00 pm, and found out that the bed was not spread, and the room was in an awful condition. Went down to the front office, and explained our situation to the staff on duty, after a lot of haggling, he said he could move us to a new room, but the damage was already done, we stayed in the room, but we would never stay in that property again. This was the very worst experience I have ever had staying in any hotel. Also many of the front desk ladies take their children to work with them. Just didn't look very professional.
3 out of 5
by A verified traveler

Posted May 15, 2016 on Hotels
The wifi was difficult to get connected to. The neighbor hood was questionable, but located close to where we needed to be. At staff was friendly and helpful. Overall it was a good stay