Staff was rude. Did not want to accommodate me with changing my reservation from 2 nights to 1 night. When I arrived trash was everywhere. Even on the floor in from of my room. There was loud partying until 3 a.m. I won't be staying there ever again.
Comment from Hotel Management
Jan 18, 2017 by Julie, Hotel Management
My sincere apologies on behalf of our staff. Rudeness is NEVER acceptable and extremely unprofessional. They should have also taken control over the situation with the partying until 3am. I am sure that the trash was a reflection of the group that was in house and I will certainly follow up with the staff as well. I can only promise you that we will do better in the future and I am sincerely apologetic for your unfortunate stay and will make it clear to the staff how to better handle such situations.