The staff at this country Inn was friendly and competent, The hotel itself needs some work. I was assured by a member of the staff that its a work in progress. I'm confident that my next stay I'll see nice improvements.
Comment from Hotel Management
Dec 16, 2015 by Melanie, Hotel Management
Thank you for taking the time to share your experience at our hotel. I personally want to thank you for your feedback in regard to our staff, facilities and overall operations. As a new General Manager on property, your comments are such a helpful barometer for me, in assessing our performance in so many areas and in targeting particular areas for improvement
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure that future stays will show you continued improvements in our facility.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.