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Reviews of Courtyard by Marriott Houston Brookhollow

3 out of 5
Courtyard by Marriott Houston Brookhollow
2504 North Loop West, Houston, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 1000 reviews" "
Rating 8 - Good. 325 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, amenities
Comfortable
Stayed 1 night in Apr 2024

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe location multiple entry doors on ground level
Stayed 1 night in Apr 2024

10/10 Excellent

jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice
Stayed 1 night in Apr 2024

10/10 Excellent

Will

Traveled with partner
Rosa was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and informative. Hotel was very clean.
Stayed 3 nights in Mar 2024

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Mar 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and smooth, attendant was very friendly! Property clearly look older but is still a good condition and my room was very clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Kissy

Stayed 1 night in Mar 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
: Amazingly quiet for being very close to a freeway! Clean, with plenty of the necessaries. Fairly well soundproffed from room to room. Heating-cooling options permit turning off the fan. could hav - In March I had to double over the bedclothes to keep warm enough. I could have raised the thermostat, though.
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent throughout our 5 day stay. Property was full and service was still exceptional, every member went above and beyond. We chose this hotel due to a reviewer comment regarding "most comfortable beds" We were not disappointed. Highly recommend this property.
Stayed 5 nights in Feb 2024
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Courtyard by Marriott Houston Brookhollow on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 Excellent

Victor Rafael de Caso, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable hotel, well located on loop.
Stayed 4 nights in Feb 2024
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2024
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 Excellent

maura

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. The property is in the middle of nowhere. The room was nice and clean - it wasn't updated but wasn't old.
Stayed 3 nights in Jan 2024
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay. The room was clean and comfy.
Stayed 1 night in Jan 2024
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

6/10 Okay

Fred

Liked: Staff & service
Suitable place to sleep except for train noise during the night.
Stayed 1 night in Jan 2024
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

6/10 Okay

Melbourne

Stayed 1 night in Jan 2024

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Lakandra

Stayed 1 night in Dec 2023
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 Excellent

Paulina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paulina

Stayed 1 night in Dec 2023
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Dec 2023
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

10/10 Excellent

Imran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

SHRI

Stayed 1 night in Dec 2023

10/10 Excellent

Gloria

Stayed 1 night in Dec 2023
Response from Courtyard By Marriott on Mar 6, 2024
Thank you for taking the time to leave a review! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future. If you need anything else, feel free to reach out. Have a wonderful day!

8/10 Good

Utkarsh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Diofel

Stayed 2 nights in Dec 2023

6/10 Okay

Jessica

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Richard

Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Traveled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed to wash and dry some clothes and there are washer and dryer in site very reasonable price I had all I needed for this trip
Stayed 1 night in Dec 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stacy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Hotel was close to where we were visiting. The condition of the room was excellent and the staff was friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Huyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Shawntailia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Thank you!
Stayed 2 nights in Dec 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robelin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

charles e.

Stayed 1 night in Nov 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean what got me is the rooms are too expensive for them not to give their guests complimentary breakfast and lunch other than that everything is great
Stayed 1 night in Nov 2023

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Alok kumar

Stayed 1 night in Nov 2023

10/10 Excellent

Tequisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023

8/10 Good

Cruskaya

Traveled with family
Liked: Cleanliness
I don't like that they don't had microwave and the sell the breakfast in the morning and at the moment you checking they don't tell nothing.
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Traveled with partner
Staff is very friendly
Stayed 1 night in Nov 2023
Response from Niraj Patel on Nov 26, 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.