Ratings based on 555 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great hotel.

Posted Mar 21, 2017
Have stayed here many times and am never disappointed. Great staff. Nice room. Nice lobby. Great amenities.
Comment from Hotel Management
Mar 21, 2017 by Jamie, Hotel Management
Thank you for your wonderful review. We are very pleased that you enjoyed your stay. We look forward to seeing you the next time your travels bring you to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect.

Posted Mar 17, 2017
From start to finish, my stay was exactly what I needed. Room was clean, nicely appointed. Layout appeared to be well thought out (electrical outlets where they needed to be :) ) would definitely recommend or come back.
Comment from Hotel Management
Mar 19, 2017 by Jamie, Hotel Management
Thank you for your wonderful review. It was truly our pleasure to have you stay with us. We look forward to seeing you the next time your travels bring you to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio,TX

Great hotel

Posted Mar 11, 2017
Everything was clean and fresh.. staff was great and got it at a good price on expedia..i was I town for rodeo and definitely stay there again.
Comment from Hotel Management
Mar 11, 2017 by Megan, Hotel Management
Thank you for your wonderful review! We are pleased to know that you enjoyed your stay. I have shared your comments with my team members in hopes to inspire them to continue to deliver exceptional customer service. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel for the price.

Posted Feb 27, 2017
The hotel staff was very friendly. The facilities were exactly as you would expect from this hotel chain; clean and comfortable rooms coupled with friendly staff were found as expected. The location was convenient and safe. My wife and I did experience one mishap with some drinks we ordered from the bar, however it was handled excellently by the hotel staff and left us feeling satisfied.
Comment from Hotel Management
Mar 1, 2017 by Jamie, Hotel Management
Thank you for sharing your experience here at the Courtyard By Marriott West University. My apologies about the drink mishap. I have spoken with the appropriate department to make sure that it was an isolated incident. I am very happy that overall your stay was enjoyable.We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy, friendly, & comfortable

Posted Feb 20, 2017
It's my usual, quick and easy place to stay...all at a great location and good price!
Comment from Hotel Management
Feb 20, 2017 by Jamie , Hotel Management
We are very pleased and honored that we have repeatedly been your chosen hotel. Thank you for your wonderful review. We look forward to serving you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge,La

Nice clean hotel with friendly staff

Posted Jan 8, 2017
Stayed here 2 weeks ago due to having surgery at Md Anderson. Loved the way I was treated and the cleanliness of the hotel that I decided to stay again while in Houston for my follow up visit. Marcus (front desk clerk) was very nice and made me feel welcomed. Room was very clean and bed comfortable. I didn't have a fridge in my room like the last time. I'll be back in Houston for the summer and will be staying here again.
Comment from Hotel Management
Jan 9, 2017 by jamie, Hotel Management
Thank you for taking the time to share your experience. We are very pleased that you enjoyed your stay, and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great hotel

Posted Jan 3, 2017
I would recommend this hotel. It was very clean and the staff were very friendly. Great part of Houston, lots of shops around. I will be staying at this hotel again.
Comment from Hotel Management
Jan 3, 2017 by Jamie, Hotel Management
Thank you for your perfect score of 5. We are very pleased to know that you enjoyed your stay with us. We also look forward to seeing you soon. Happy New Year.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel, decent price

Posted Dec 24, 2016
Pros: Free parking. Spacious room.
Location: 15 min to bellaire blvd.and all the food you can eat there. 10 min to Md Anderson.
Everything was nice. Will use again if in Houston.
Comment from Hotel Management
Dec 25, 2016 by Jamie, Hotel Management
Thank you for your good score of 4. Our goal is to be a perfect 5. We would appreciate your feedback on how we can get to that perfect five, and make your stay more enjoyable. Happy Holidays.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge,La

Very nice and clean hotel off interstate

Posted Dec 21, 2016
Very nice hotel. Front desk clerk, tall black cute guy was very nice. Rooms were very nice and clean. Not many parking spaces.
Comment from Hotel Management
Dec 21, 2016 by jamie, Hotel Management
Tia, Thank you for your score of a perfect 5. I'm glad that you enjoyed your stay with us. We look forward to seeing you again. Happy holidays !
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Thank you for your score of a perfect 5. I'm glad to know that you enjoyed your stay with us. We look forward to seeing you again. Happy holidays !