Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Nice- very convenient to Woodlands mall

Posted Dec 9, 2015
Very nice. Easy access to mall and surrounding activities
Comment from Hotel Management
Dec 11, 2015 by guest.reviews@tmihospitality.com, Hotel Management
Dear Happy Traveler, Thank you so much for your great feedback! We do strive to be the best in both cleanliness and service, and I am glad we were able to make it easy for you to access your adventures in The Woodlands! We hope to have another opportunity to make you feel at home, whenever your travels bring you through the area! Regards, Rachel S. Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Nice stay in Houston Woodlands

Posted Nov 9, 2015
Pros: Location.
Cons: It is fine. i have no complaints that come to mind.
Location: As mentioned above, the hotel is very close to the concert venue, mall and market place.
Check in was a breeze, hotel is very clean, staff is very friendly and the rooms were as expected. This is a nice hotel to stay in if you are attending a concert at the Cynthia Woods Mitchell Pavilion. It is a mile and a half away and about the same distance from the Woodlands Mall and the Woodlands Market Place. I have no complaints what so ever.
Comment from Hotel Management
Nov 12, 2015 by Manager, Hotel Management
Dear Clint, Thank you so much for your great feedback! I am glad we were able to impress you during your recent visit! Our goal is to make you feel at home when staying with us, and I am glad we did just that! I hope you come back in the future, and we have another opportunity to give you a great experience! Regards, Rachel S. Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and Comfortable

Posted Nov 9, 2015
Very clean and bath linens are among the most comfortable I've ever had from a hotel. Will definitely be back.
Comment from Hotel Management
Nov 12, 2015 by Manager, Hotel Management
Dear Guest, I am glad to hear you enjoyed your stay here at the Courtyard Houston The Woodlands! Thank you for your great feedback, and I'm glad our linens were to your liking! We do strive to be the best in cleanliness and service, and I am glad we were able to show that to you! We hope to have another opportunity to impress you, whenever your travels bring you back to The Woodlands! Regards, Rachel S. Assistant General Manager
5 out of 5
Recommended
for Families
by Roberto from México

Posted Nov 7, 2015 on Hotels
Excelente lugar cerca de la casa de amigos
Comment from Hotel Management
Jan 16, 2016 by Manager, Hotel Management
Dear Roberto, Thank you for your feedback. We love hearing about our guest's stay. We hope to see you again soon! Sincerely, Tracy J. General Manager
5 out of 5
Recommended
for Families
by Ariel

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Rene from Tyler

Pleasantly surprised

Posted Oct 20, 2015 on Hotels
Was pleasantly surprised by this small hotel. Clean, quiet and the Bistro was good for a quick convenient meal. The staff was very friendly.
Comment from Hotel Management
Dec 26, 2015 by Manager, Hotel Management
Dear Rene, Thank you for your feedback! I am very happy to hear you enjoyed our Bistro and our staff! We appreciate your comments, and hope to see you in the future when your travels bring you back to The Woodlands! Regards, Rachel S. Assistant General Manager
5 out of 5
Recommended
for Getaway With Friends
by Jose L

This traveler left a rating score only Posted Oct 20, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff

Posted Oct 18, 2015
The staff at this hotel are friendly and ready to help. The room was a bit smelly and light pooled in from under the curtains in the morning. Other than that, it was a very pleasant stay.
Comment from Hotel Management
Oct 26, 2015 by Manager, Hotel Management
Thank you so much for your feedback! We love hearing that our guests enjoyed their stay! I do apologize for the odor in the room, and your comments have been passed to the appropriate hotel teams to ensure this was an isolated issue that is corrected moving forward! We look forward to having the opportunity to impress you the next time your travels bring you back to The Woodlands!
4 out of 5
Recommended
for Everyone
by A verified traveler from Brandon, MS

Nice hotel.

Posted Oct 5, 2015
In Woodlands hard to find anything with all the trees. Very nice patio area.
Comment from Hotel Management
Oct 13, 2015 by Manager, Hotel Management
Janis, Thank you so much for your feedback. Our goal is to be the best The Woodlands has to offer! We hope to get a chance to impress you again in the future! Sincerely, Rachel S. Assistant General Manager
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 2, 2015 on Hotels
They had just shampooed the carpet and was still really wet. We asked for another room and they told us all the rooms were shampooed. We had to wear our shoes the whole time.
Comment from Hotel Management
Dec 12, 2015 by Manager, Hotel Management
Dear Guest, Thank you for taking time to review the Courtyard Houston The Woodlands. I apologize for any inconvenience that was caused by the cleaning of our carpets. We do this regularly to ensure the cleanliness of our hotel meets our high standards. We work hard to keep it from interfering with our guests, but clearly we came up short this time. Your comments will be shared with my staff to improve our future cleanings. I hope that if you are ever back in the area, we will have a chance to make up for this. Sincerely, Tracy J. General Manager