Ratings based on 932 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
62% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from B

In town for football

Posted Aug 22, 2016
This is a great place for a visit. It is an older hotel but they have done a good job of keeping it up. It's an easy walk to the stadium, and has a restaurant and bar inside. Overall we enjoyed this place.
Comment from Hotel Management
Aug 22, 2016 by Jerry Mathers, Hotel Management
Dear Karel, Thank you for taking the time to write about your stay with us. I am glad that you were able to enjoy our on-site restaurant and bar, and that our location was convenient for you! We appreciate your comments and that you chose to stay with us. We hope to see you back in the future! Thank you, Jerry Mathers
2 out of 5
by A verified traveler from Houston, TX

Extremely outdated.

Posted Aug 8, 2016
Pros: Location and that's about it.
Cons: Everything!
As titled, this hotel is right out of 1960. The restaurant manager should be fired! The hotel was probably sold out for a sold out concert next door and there was only one waitress and apparently only one cook. People were leaving as fast as they were seating them! I will never go back.
Comment from Hotel Management
Aug 10, 2016 by Jerry Mathers, Hotel Management
Dear Guest, I apologize that we did not meet your expectations during your stay. I have already addressed this issue with my restaurant managers, and we are making improvements for the future. I appreciate your feedback. Thank you,
3 out of 5
by A verified traveler from San Antonio TX

very close to Stadium

Posted Aug 7, 2016
The only good thing about this hotel is proximity to Stadium. The rooms look like they were rigged to look better than they are (quick fix). I would only stay here again if i was going to the stadium....and get there early because you might not get a parking space if there's an event at the stadium
Comment from Hotel Management
Aug 10, 2016 by Jerry Mathers, Hotel Management
Dear Guest, Thank you for taking the time to write about your experience. I am glad that our location is so convenient for you and we hope to see you back! Thank you,
3 out of 5
by A verified traveler

Parking Problem

Posted Jun 27, 2016
Cons: Reserve parking for guests
Checked in on the day of the game and couldn't park inside. They let other vehicles park inside.
Comment from Hotel Management
Jun 30, 2016 by Jerry Mathers, Hotel Management
Thank you for taking the time to leave feedback about your stay. I am sorry that we did not meet your expectations. Thank you,
5 out of 5
by A verified traveler

great place

Posted May 20, 2016 on Hotels
Love this hotel
Comment from Hotel Management
May 25, 2016 by Jerry Mathers, Hotel Management
Thank you for taking the time to review our hotel. I am glad you enjoyed your stay and we hope to see you back! Thank you, Jerry Mathers
3 out of 5
by A verified traveler

Walking Distance to the NRG.

Posted May 10, 2016
Nice hotel. Staff very friendly and accommodating.
Comment from Hotel Management
May 12, 2016 by Jerry Mathers, Hotel Management
Dear Bey Fan, Thank you for taking the time to review our hotel. I am glad you enjoyed your stay and we hope to see you back again. Thank you, Jerry Mathers
5 out of 5
by A verified traveler

Nice. Close to nrg.

Posted May 9, 2016
Good hotel to stay at. Very close to nrg stadium in walking distance.
Comment from Hotel Management
May 12, 2016 by Jerry Mathers, Hotel Management
Dear Anonymous, We are glad that you enjoyed your stay with us, and that our location was convenient for you. Thank you, Jerry Mathers
1 out of 5
by Brandy

Not great

Posted May 9, 2016 on Hotels
The main hotel was very nice however we were put in a subsection of the hotel that had no elevator so we had to lug suitcases up to the third floor. The A/C didn't work well and the WI FI signal was weak. We stayed in a room that only half of the plug outlets worked. Nice people that worked at the front, and a nice pool but bad room and with the no elevator that was really not good.
Comment from Hotel Management
May 13, 2016 by Jerry Mathers, Hotel Management
Dear Brandy, I apologize that we were not able to meet your expectations, but we appreciate your feedback and hope you give us another opportunity in the future. Thank you, Jerry Mathers
4 out of 5
by Sylvia

Posted May 6, 2016 on Hotels
Comment from Hotel Management
May 13, 2016 by Jerry Mathers, Hotel Management
Dear Sylvia, Thank you for taking the time to rate our hotel. Thank you, Jerry Mathers
4 out of 5
by A verified traveler from San Antonio

a few important facilities difficulties

Posted May 2, 2016
Pros: The beds were comfortable, the bathroom well appointed with granite and tile. The pool was large and and had one of the nicer hot tubes
Cons: see above
this is not a new hotel, but these three things could be fairly easily fixed. 1. Side door could not be closed. This is a serious security risk as it is a low traffic area and anyone could enter the hotel. Likely the ground shifted the door frame, but seriously get it fixed. 2. The elevator door was painfully loud when closing. like press the floor button and stick you fingers in you ears, cause the crash is coming! 3. The plugs in the bed and table lamps did not work. We had to unplug the clock so my friend could use his sleep apnea breathing machine, never mind cell phones and other electronic devices which had to be charged elsewhere.
Comment from Hotel Management
May 5, 2016 by Jerry Mathers, Hotel Management
Dear Marg, Thank you for leaving feedback about our hotel. We appreciate your comments and suggestions and we hope to see you back again soon! Thank you,