Ratings based on 1,167 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Got the job done

Posted Jul 19, 2017
Pros: The location, close to many places
Cons: Add free breakfast
Location: Movie theater
Went to visit the city and had a good time. The hotel is decent, nothing spectacular. But it was clean and staff was friendly. The location is a little weird, but super close to the highway.
Comment from Hotel Management
Jul 20, 2017 by Guest Service Representative, Hotel Management
I am glad that you enjoyed your stay with us. We are looking forward to serve you again.
5 out of 5
by A verified traveler

Posted Jul 6, 2017
Excellent stay for a business traveler. Very convenient to the Energy Corridor in Houston
Comment from Hotel Management
Jul 8, 2017 by Front Office Representative, Hotel Management
I am glad that you enjoyed your stay. We hope to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grapevine, Tx

Nice hotel

Posted Jul 3, 2017
We spent one night and the hotel was very nice! Great location and easy check in/out. Quiet even though we were next to Katy Fwy.
Comment from Hotel Management
Jul 3, 2017 by Crowne Plaza Management, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with free parking

Posted Jul 3, 2017
I would definitely recommend this hotel! It was nice clean and the staff was amazingly helpful! Will definitely stay here again on my next visit!
Comment from Hotel Management
Jul 3, 2017 by Crowne Plaza Management, Hotel Management
Thank you for the great comment on the hotel services and facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel w/activities nearby

Posted Jul 2, 2017
Pros: Color scheme and check in experience was quick and easy
Location: Dave & Busters, movie theater, comedy/improv club, strip mall with other shops and eateries are nearby.
Nice hotel off the Interstate near Ikea, Dave & Busters, movie theater, shopping stores, etc. Our only con was that when we awoke, the water stopped working as the hotel had a leak on the 6th floor that affected all floors beneath it. Hotel staff were apologetic and offered us free breakfast. Used this hotel as a halfway point on a longer trip and for that purpose it was sufficient.
Comment from Hotel Management
Jul 3, 2017 by Crowne Plaza Management, Hotel Management
Thank you for your feedback! We hope to serve you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

very comfortable

Posted Jul 1, 2017
My friend and I stayed at this Hotel and it was very comfortable. The beds were very nice and the room was ample enough that we slept comfortably in our own beds. Great place.
Comment from Hotel Management
Jul 1, 2017 by Front Office Representative, Hotel Management
Thank you for the great feedback on the hotel services and facilities. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, Maryland

Very clean hotel and the premises is very secured.

Posted Jun 28, 2017
Pros: Clean!
Cons: Breakfast selections
Location: Close to the movies, shopping dinning etc.
The staffs were very courteous, trust worthy and pleasant. I left my gold Raymond Weil's wrist watch in one of the rooms because I had to switch rooms after a day I realized I had left it in my old room. Called the front desk and voila! they found it and gave it back to me. I think that just says it all about the staff. TRUST WORTHY!
Comment from Hotel Management
Jul 1, 2017 by Front Office Representative, Hotel Management
Thank you for the great feedback on the hotel staff. I am glad that we found and returned the watch by the time you checked out. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Comfy hotel

Posted Jun 5, 2017
My husband and I stayed in this hotel for our anniversary weekend. We were upset the first night because the neighbors were super loud. It made the walls seem pretty thin. Upon reviewing the hotel through Expedia after checking in and stating my concerns there, the hotel management replied to me directly and said they would take care of it. The next day, we didn't hear a peep from that room! Excellent management made our stay so much better! The bed/pillows were super comfy and the pool was nice. The lobby is very pretty and the staff were super nice.
Comment from Hotel Management
Jun 17, 2017 by Hotel Management, Hotel Management
I am glad that we were able to resolve the issue up to your expectation. We hope to serve you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Stayed here on a Monday and Tuesday night due to business on Montrose and couldn't have been happier with the experience overall.
Comment from Hotel Management
May 13, 2017 by Front Office Representative, Hotel Management
Thank you for the positive comment on our hotel services and facilities.
5 out of 5
by todd

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
May 13, 2017
Thank you for your positive feedback!