Posted Mar 27, 2017
I have never left a hotel in the middle of the night, until I stayed here. We stayed here with our 2 small children. We were woken up after midnight by someone beating on our door. They had the wrong room, they were trying to find the party that was apparently going on in the room next door to ours. From then until we decided to leave at about 1:15am, we could hear everything coming from that room since they had their door propped open. My 2 young kids were woken up. We did call the front desk several times with no answer at all. On the 4th try someone did answer and assured us security would take care of the issue. After about 30 minutes from that phone call (security clearly wasn't going to do anything), we packed up and left. We did stop to checkout at the front, where the man working showed absolutely zero concern for the situation. Never, never again.