Ratings based on 1,003 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from H
Posted Jul 18, 2016
Took a girls trip with my daughter her nanny and her little girl. Did the American Girl Doll Store 10 minutes away Also took the girls to the movies which was right across the street from the hotel Total enjoyment and the hotel covered everything we needed
by A verified traveler
Posted Jul 15, 2016
Pros: courteous staff, clean room
Cons: buffet breakfast does not come cheap at $16 + tax and that does not cover any drinks ie coffee, juice which come at extra $2 a pop; TV slow to browse
Location: despite being explicitly named Galleria it sits some 5+ miles away from the mall, to be fair there is a shuttle back and forth but need to book
courteous staff, clean room; things to improve include buffet breakfast does not come cheap at $16 + tax and that does not cover any drinks ie coffee, juice which come at extra $2 a pop
by A verified traveler from Austin
Much better than the other Crowne Plaza in HoustonPosted Jun 24, 2016
Pros: Location, free gym pass, free parking, free internet
Cons: Breakfast buffet - expensive, yet mediocre (at best)
Everything worked as it was supposed to.........no surprises whatsoever.
by A verified traveler from Baton Rouge,La
Nice staff & clean hotelPosted May 10, 2016
Great service. Very convenient to Galleria and interstate. Nice,clean & big room.
by A verified traveler from RDJ Brasil
Nome que conduz a erro.Posted May 9, 2016
Location: Nada ao redor, e longe do Galeria.
O Hotel traz em seu nome a palavra Galeria, quando não esta nesta área. Embora informado que a Lavanderia é entregue no quarto, isso não acontece, e a 2x coletei na recepção e no dia seguinte.
Posted Apr 27, 2016 on Hotels
Posted Apr 26, 2016 on Hotels
by A verified traveler from Mobile, AL
Convenient hotel in heart of HoustonPosted Apr 26, 2016
Pros: See above
Location: See above
Affordable big box hotel with large rooms and great location adjacent to major freeway. Accommodating hotel staff and decent restaurant.
by Michele from Dallas
Great stayPosted Apr 18, 2016 on Hotels
It was a great hotel. You get free access to the LA fitness across the street. Only bad thing was the hotel elevators kept breaking down. Then only one would work & we had to wait forever so ended up taking stairs to/from 4th floor quite a bit. My room was amazing. Great size, refrigerator and all. Hotel check out is at 11:00 not noon as stated on this site so take note. Also it's not technically the Galleria area. It's not off 610 near Westheimer but you can get there with a short drive. Just cannot walk to the mall.
Posted Apr 18, 2016 on Hotels