1 King Bed Suite, Non-Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews of Days Inn & Suites by Wyndham Houston Hobby Airport

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews" "
Rating 8 - Good. 215 out of 1006 reviews" "
Rating 6 - Okay. 77 out of 1006 reviews" "
Rating 4 - Poor. 36 out of 1006 reviews" "
Rating 2 - Terrible. 73 out of 1006 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Jennifer, We apologize for any inconveniences experienced during your stay. Guest satisfaction is of utmost importance to us, and we will address this matter with our team to ensure improvements are made. Thank you for sharing your feedback with us, we value your insights.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was so easy, staff was very welcoming room was pleasant and airport transportation was a plus.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Barbara,We are delighted to hear that you had a smooth check-in experience, enjoyed your comfortable room, and found our airport transportation convenient. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future.

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a safe place to stay.
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello April,We take guest feedback seriously and will address any concerns raised. Your safety is paramount, and we encourage you to contact our management team directly to discuss your experience further.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room. Felt like a condo not a hotel room. Extremely clean. Breakfast was great - waffle maker is always a plus. Staff was friendly. Airport transfer was timely. I would definitely recommend this property and would choose it again if I was in the area. It was great!
Stayed 1 night in Mar 2024
Response from Manager on Mar 17, 2024
Hello Susan,We are thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found your room comfortable and clean, and that our breakfast options and friendly staff contributed to a positive experience. Your recommendation means a lot to us, and we look forward to welcoming you back should your travels bring you to the area again.

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable stay!
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Gabriela,We're delighted to hear you enjoyed a peaceful and cozy visit during your time with us. Thank you for taking the time to share your positive feedback. Should you have any future stays planned, we look forward to welcoming you back for another relaxing experience.

8/10 Good

Kristin

Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Kristin, We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us and look forward to welcoming you back soon.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff was helpful, the area didn't look safe but I've seen much worse. I enjoyed my stay
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Sheila,We are pleased to hear that you found our property clean and our staff helpful. We appreciate your feedback on the area and are glad you enjoyed your stay with us. If you have any further comments or concerns, please don't hesitate to reach out to our management team.

8/10 Good

Sinechra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet location felt very comfortable and pleased to have been able to stay there
Stayed 5 nights in Feb 2024
Response from Manager on Mar 5, 2024
Hello Sinechra,We are delighted to hear that you found our hotel to be clean and quiet, providing a comfortable stay for you. Guest satisfaction is our top priority, and we are thrilled that you left feeling pleased with your experience. Thank you for choosing to stay with us, we hope to welcome you back in the future.

6/10 Okay

David

Liked: Cleanliness
This hotel just has streaming TV and it is awful. Ok place to sleep over, but if you have some time, bring a book.
Stayed 2 nights in Feb 2024
Response from Manager on Mar 3, 2024
Hello David,We appreciate your feedback on your recent stay with us. We take all comments seriously and will look into improving our entertainment options. Please feel free to reach out to our management team with further details of your experience.

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the service here. Everyone was really nice. The kitchen was great to have but could have a little more to it. I can't see a family being able to feed themselves with the few dishes they have but for me, it was fine. I am just glad I could have a kitchen.
Stayed 3 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Meredith,Thank you for your review. We are pleased to hear that you enjoyed the service provided by our team. We appreciate your feedback regarding our kitchen facilities and will take it into consideration for future improvements. Our aim is to ensure all guests have a comfortable stay and we are delighted you had a positive overall experience.

10/10 Excellent

Evelyn

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This is a nice property, however, it was Saturday night when we were thete and a venue near it was having an extremely noisy event. Other than that our stay was fine. The room was clean, everything worked and the breakfast was OK The staff was polite and efficient. It was a good experience.
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Evelyn,We appreciate your feedback on your recent stay with us. We are glad to hear that you found the room clean, amenities functional, and our staff polite. We apologize for any inconvenience caused by external noise during your visit; we recommend reaching out to the venue directly for any concerns on future events. Please know that we value your feedback, and we hope to welcome you back in the future.

10/10 Excellent

Thom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and staff.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Thom,We're delighted to hear you enjoyed our rooms and found our staff to be accommodating during your stay. Your satisfaction is important to us, and we appreciate your kind feedback. Should you have any further comments or suggestions, please feel free to reach out to us directly.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Hello Patricia, Thank you for staying with us! We appreciate your rating and hope you enjoyed your stay. If you have any feedback or suggestions, we encourage you to reach out to us directly so we can address any concerns. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Thom

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service from Hobby Airport. Nice rooms. Helpful staff.
Stayed 1 night in Feb 2024
Response from Manager on Feb 14, 2024
Hello Thom,Thank you for your positive feedback! We are pleased to hear that you enjoyed our shuttle service, nice rooms, and helpful staff during your stay. We appreciate your kind words and hope to welcome you back in the future.

2/10 Terrible

Carroll

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The smell of disinfectant in the room was so bad we checked out of the hotel law starter one night fee, but refused to stay there also felt very unsafe in this area
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Carroll, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the smell of disinfectant in your room. We take cleanliness and guest comfort seriously, and we will address this issue with our housekeeping team. Regarding the area, we prioritize our guests' safety and have security measures in place. We encourage you to reach out to our management team for any further assistance or concerns.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Linda,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. Should you have any further questions or need any assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back on your next visit!

4/10 Poor

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall the hotel is nice. I enjoyed my room. The staff though was not that friendly.
Stayed 2 nights in Jan 2024
Response from Manager on Feb 2, 2024
Hello Amanda,Thank you for sharing your feedback on your recent stay. We're glad to hear that you enjoyed your room. We're sorry to hear about your perception of the staff, and we appreciate you bringing it to our attention. Our team strives to provide exceptional service, and we apologize if we fell short in this aspect. We value your input and will address this with our staff for improvement.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation from airport at 12:30am was so great! Thank you!!
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Stephanie,Thank you for your feedback! We are delighted to hear that you had a smooth and convenient transportation experience from the airport. We strive to provide excellent service at all times. We hope to welcome you back again in the future.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet!
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Wesley,Thank you for sharing your experience with us! We are delighted to hear that you found our rooms to be spotless and quiet. It is our priority to provide a comfortable and peaceful environment for all our guests. We appreciate your feedback and hope to welcome you back again in the future.

6/10 Okay

Garrett

Liked: Staff & service
Disliked: Property conditions & facilities
Didn’t pay much for the room so I didn’t expect a whole lot. However, I do expect clean furniture inside rooms that I pay for. The sofa in the room was stained big time! I didn’t dare sit on it! Room was not in the safest of locations.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 21, 2024
Hello Garrett,We appreciate you choosing to stay with us and taking the time to share your experience. We apologize for any inconvenience caused by the condition of the sofa in your room. We strive to ensure all areas are well-maintained and will address this with our team. Regarding the location, we understand the importance of feeling safe and will continue to work on providing a secure environment for our guests. Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Veronica,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a fantastic experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back soon!

6/10 Okay

Alena

Stayed 1 night in Jan 2024
Response from Manager on Feb 6, 2024
Hello Alena, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and would love the opportunity to address any issues you may have encountered.

10/10 Excellent

ED

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was great. Clerk was excellant. Called from airport for shuttle about 6:30 pm. Arrived within about 15 min. Short hope to hotel. Got us all checked in and setup for a shuttle the next day back to the airport. Rooms was nice. Bed was good. Dennys 2 blocks down the street.
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello ED,Thank you for taking the time to share your positive experience with us. We're delighted to hear that our management provided great service and our clerk was excellent. It's wonderful to know that our shuttle service was prompt and efficient in picking you up from the airport. We're glad you enjoyed your comfortable room and had a good night's sleep. We appreciate your recommendation of the nearby Dennys. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Michael,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

8/10 Good

zhishan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello zhishan,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Palesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Palesa,Thank you for your feedback on the cleanliness of our hotel. It's great to hear that our efforts in maintaining a clean environment were noticeable during your stay. We appreciate your recognition and hope to welcome you back in the future.

10/10 Excellent

Rajendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room were clean and tidy. It had all the accessories needed. Morning breakfast was standard but good. I really love the coffee at this hotel. Enough space to park your car.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 30, 2023
Hello Rajendra,Thank you for taking the time to share your positive experience with us! We're glad to hear that you found your room clean and tidy, with all the necessary accessories. We're also pleased to know that you enjoyed our standard but good breakfast. Your kind words about our coffee are truly appreciated. We strive to provide ample parking for our guests, and we're glad it met your expectations. We hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente service and acomodations
Stayed 4 nights in Dec 2023
Response from Manager on Dec 22, 2023
Hello Carlos,We are delighted to hear that you had a wonderful experience during your stay at our hotel. We strive to provide exceptional service and it is gratifying to know that we met your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

amauri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 13, 2023
Hello amauri,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, we would love to hear from you. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the free shuttle was good. Airport is a 5 minute drive.
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Michelle,Thank you for your kind feedback! We're thrilled to hear that you found our staff to be great and enjoyed the convenience of our free shuttle service. We strive to provide a seamless experience for our guests, including quick and easy access to the airport. We appreciate you choosing our hotel for your stay and hope to welcome you back in the future.

8/10 Good

Orlando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor breakfast
Not enough continental breakfast.....very limited......they would bring out 3 en ggs, 4 sausage links at a time.,.....no pancakes
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Orlando,Thank you for sharing your feedback regarding our continental breakfast. We appreciate your input on the quantity and variety of the breakfast items. We apologize if it did not meet your expectations. We will certainly take your comments into consideration for future improvements to ensure a more satisfying breakfast experience for our guests.

10/10 Excellent

DUNNI

Traveled with family
Liked: Property conditions & facilities
Checking in is easy and the room is clean.
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello DUNNI,Thank you for sharing your positive experience with our easy check-in process and clean room. We appreciate your feedback and look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

JUAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price-quality option. Clean and comfortable.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello JUAN,Thank you for choosing our hotel and for sharing your positive feedback! We're glad to hear that you found our hotel to be a good price-quality option and that you had a comfortable and clean stay with us. We appreciate your kind words and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, quiet, and comfortable.
Stayed 1 night in Oct 2023
Response from Manager on Nov 18, 2023
Hello William,We appreciate your positive feedback regarding your stay at our hotel. It's great to hear that you found the room to be nice, quiet, and comfortable. We strive to provide a peaceful and relaxing experience for our guests. If you have any further comments or suggestions, please feel free to reach out to our management. Thank you for choosing our hotel.

8/10 Good

Patricia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable, liked it. Breakfast was not the best. It didnt have variety for a "buffet breakfast." Parking was safe and enough space. Didn't use transportation since i had to rent a car but it has different schedules to take you to the airport.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 16, 2023
Hello Patricia,Thank you for choosing our hotel and providing your feedback. We appreciate your compliments on the cleanliness and comfort of the room. We apologize if the breakfast did not meet your expectations in terms of variety. Our team will take this into consideration for future improvements. We're glad to hear you found the parking safe and spacious. Although you didn't use the transportation service, it is available with a range of schedules to accommodate our guests.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great service!
Bed and pillows were very comfortable. Breakfast was decent. Front desk service was excellent. Only negatives were the location and not many options for places to eat within walking distance. Area is a bit sketchy.
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Dear Guest,We appreciate your feedback regarding the comfortable bed, pillows, and excellent front desk service. We apologize if the location did not meet your expectations and if there were limited dining options within walking distance. However, we are committed to guest safety and have security measures in place. Thank you for taking the time to share your experience with us.

2/10 Terrible

Johnsie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you only have one person working the desk and airport transportation let your customers know. We ended up taking a cab then had to wait in the lobby until someone showed up 20 minutes later. At least be professional and make your customers aware. The rooms smell like marijuana. I get it, lots of my friends smoke too. I just don’t want to smell it on my pillows in a motel. I definitely had no problem paying over double more for my return to stay at the Doubletree. If you guys got your act together I’ll bet you’d be a great option for the traveling public.
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Johnsie,We apologize for any inconvenience you experienced during your stay. Our hotel strives to provide efficient service and disclosure regarding transportation availability. We appreciate your feedback regarding the room odor and will address it with our housekeeping team. Thank you for considering us and we hope to have another opportunity to serve you better in the future.

10/10 Excellent

Catherine D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I continue to return!
I asked for a downstairs room which they accommodated me. Coffee was good in the morning but did not eat. Always clean and staff was friendly.The grounds are exceptional with beautiful landscapes. They really take good care of the landscaping.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 11, 2023
Hello Catherine D,Thank you for choosing our hotel for your stay. We're glad to hear that we were able to accommodate your request for a downstairs room and that you found our staff to be friendly. It's great that you enjoyed the beautiful landscapes and noticed our attention to detail in maintaining the grounds. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Anthony, Miramar Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and the grounds were kept very nice. The morning clerk was awesome to drop everything immediately at 0400 and give me a ride to the airport.
Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Anthony,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our rooms clean and our grounds well-maintained. We appreciate your kind words about our morning clerk, who went above and beyond to provide you with a ride to the airport. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Lauretta

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This property is an old 2 story motor court that they have "dressed up" no elevator and no ground floor rooms available. The desk clerk did take my bags up but I had to drag my 2, 45 lb suitcases, down the stairs 1 at a time and hope no one stole them as I went up to get the remainder of my bags. Very sketchy and did not feel safe. Also OMG the smell of the fabrize or cleaning solution used made it impossible to breath and windows didn't open. I had to choose between leaving my door open, not safe, or not breathing. If I hadn't prepaid my room I would have left and gone to a different hotel. The only good to say, the bed was comfortable and the linens and towels were soft.
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Lauretta,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our staff is always available to assist guests with their luggage, and while we don't have an elevator, please note that ground floor rooms are limited in availability. Your safety is important to us, and we have security measures in place to ensure a secure environment. We regret if the room scent was overwhelming; we'll address this with housekeeping. We appreciate your compliments on the bed, linens, and towels. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Charles Earl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was very clean. Highly recommend.
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Hello Charles Earl,Thank you for your positive feedback! We are glad to hear that our staff provided excellent service and that you found the room to be clean. We appreciate your recommendation and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was seamless and the night staff was very helpful. They booked our shuttle to the airport for us. The only draw back was the fire alarm went off early the morning of our stay for no apartment reason
Stayed 1 night in Nov 2023
Response from Manager on Nov 4, 2023
Hello Steve,Thank you for taking the time to share your feedback with us. We are glad to hear that your check-in experience was seamless and that our night staff was helpful. However, we apologize for the inconvenience caused by the fire alarm going off. We appreciate your understanding and cooperation during this situation. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating.
Stayed 1 night in Nov 2023
Response from Manager on Nov 5, 2023
Hello gina,Thank you for your feedback! We strive to provide exceptional service and are thrilled to hear that you found our staff accommodating. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Susan, Rexville

Liked: Staff & service, amenities, property conditions & facilities
Very welcoming and accommodating!
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Susan,Thank you for your positive feedback! We strive to provide an excellent experience for all our guests and we're glad to hear that you found our hotel welcoming and accommodating. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Hello Oscar,Thank you for taking the time to share your feedback about your recent stay at our hotel. We apologize for any inconvenience you experienced during your visit. We appreciate your comments and will take them into consideration as we continue to improve our services. We value your patronage and hope to welcome you back in the future for a more enjoyable stay.

6/10 Okay

Isaac

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe!! Staff was nice, but its telling when they warn you about night time.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 30, 2023
Hello Isaac,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. However, we apologize if you felt concerned about the nighttime atmosphere. Our team prioritizes the safety and well-being of our guests, and we constantly strive to create a secure environment. We thank you for bringing this to our attention and will continue to improve based on your valuable comments.

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay close to airport. Very clean!
Very clean, spacious room, good shower, comfortable beds.
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Tina,Thank you for your kind words! We strive to provide clean and spacious rooms with comfortable amenities for our guests' comfort. We're glad you had a great experience with us.

6/10 Okay

Michelle, Bradenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very clean but they had to move us to the 1st floor because there was no elevator. There was also no luggage cart.
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Michelle, We apologize for the inconvenience caused by the lack of an elevator and luggage cart. We appreciate your feedback and will take it into consideration for future improvements.

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small hiccup with checking in but it was solved quickly. Nice large room with no issues.
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Carolyn,Thank you for choosing our hotel. We are grateful for your patience with the check-in process and are glad that it was resolved promptly. We're delighted to know that you enjoyed your spacious room without any problems.

10/10 Excellent

Shana

Stayed 1 night in Oct 2023
Response from Manager on Nov 14, 2023
Hello Shana,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!