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Reviews of Days Inn & Suites by Wyndham Pasadena

2 out of 5
Days Inn & Suites by Wyndham Pasadena
2601 Spencer Hwy, Pasadena, TX

Reviews

7.6

Good

Rating 10 - Excellent. 207 out of 560 reviews" "
Rating 8 - Good. 175 out of 560 reviews" "
Rating 6 - Okay. 78 out of 560 reviews" "
Rating 4 - Poor. 49 out of 560 reviews" "
Rating 2 - Terrible. 51 out of 560 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mitchell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too many creepers roaming the halls
Stayed 2 nights in Apr 2024

10/10 Excellent

Am'

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty quiet
Stayed 1 night in Feb 2024
Response from Raymond Saenz on Apr 8, 2024
Am'We are so pleased you had a great stay with us!!! We look forward to seeing you again very soon for your next visit to Pasadena!!!

2/10 Terrible

Autumn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was cockroaches in my room. At least 6 of them. Room 215 to be exact. Would not recommend.
Stayed 1 night in Mar 2024
Response from Raymond Saenz on Mar 29, 2024
Autumn,We truly apologize for the negative experience you had during your stay. We will investigate the room in question and take care of the issue ASAP!

2/10 Terrible

Sonya

Traveled with partner
Disliked: Cleanliness, staff & service
House keeper accused us of smoking in the room so they chared me $200. There were no evidence that said other wise.
Stayed 2 nights in Mar 2024

6/10 Okay

Maria

Stayed 1 night in Feb 2024
Response from Raymond Saenz on Mar 29, 2024
Maria,Thank you for your valuable feedback, we hope to see you again very soon for your next trip to Pasadena!

4/10 Poor

Miranda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean. Had roaches
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept
Stayed 1 night in Jan 2024

4/10 Poor

Marissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Stayed 2 nights in Dec 2023

2/10 Terrible

Christian

Business traveler
Disliked: Cleanliness, property conditions & facilities
I just stayed for one night. Immediately after walking in my room I had seen two small cockroaches and killed them, and then I had later seen a bigger one crawl out from under the couch cushions. The floors were stained all over with I don’t even know what. It smelled of feet all over the hotel.. I woke up the next morning for the “complimentary breakfast” and they had absolutely nothing available. I travel for work and have stayed in comparable hotels and they had a lot more like yogurt, pancakes, bagels, waffles, muffins, fruit, stuff to make peanut butter jelly sandwiches and toast… this place had tiny little muffins, like the little Debbie kind very small and THATS IT! They also had coffee and a juice dispenser… but there was no actual breakfast… if it was a cheaper price maybe I’d ignore the breakfast issues… but the roaches, stains, and smell should be in NO hotels… I paid $71… and almost immediately left and asked for a refund but I was there for work and needed rest because I had been traveling all night… 0/10 would recommend whatever health agency that monitors hotels pay them a visit… I stayed in room 220
Stayed 1 night in Dec 2023

6/10 Okay

Berenice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt safe and at home. Very clean and comfortable.
Stayed 4 nights in Dec 2023

6/10 Okay

Richard A, Redondo Beach

Business traveler
Liked: Staff & service
I stayed at this property for two nights for business. The first night, a Friday, there was a party going on in a room on my floor and the music was blaring until after midnight. It was hard to sleep, even with earplugs. Other than that, everything was OK.
Stayed 2 nights in Dec 2023

8/10 Good

Nicola

Liked: Cleanliness

2/10 Terrible

Renee

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
Could be a lot clearer old carpet, needs a lot of updates
Stayed 2 nights in Dec 2023

8/10 Good

Guillermo

Stayed 2 nights in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Felix F

Stayed 2 nights in Nov 2023

4/10 Poor

Jose L

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Comforted dirty
Stayed 1 night in Nov 2023

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good..
Stayed 1 night in Nov 2023

8/10 Good

Roman

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Ninfa

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Killed 6 small roaches and residue of other smashed roaches were visible. Toilet seat broken and they never fixed. Shower was great though and property area was quiet.
Stayed 2 nights in Nov 2023

2/10 Terrible

Gil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Camila

Liked: Staff & service
I found some hairs in the bathtub and towels.
Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the shower head, comfortable mattress, nice sized room.
Stayed 1 night in Nov 2023

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Oct 2023

4/10 Poor

Eduardo, Houston

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not clean, it had bugs, mattress out of form.
Stayed 1 night in Oct 2023

2/10 Terrible

Danielle

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was bed bugs on the bed and I got bit by them.
Stayed 1 night in Aug 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Roderick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay!
My stay was good as usual and the service is always great.
Stayed 1 night in Sep 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean
Stayed 1 night in Sep 2023

8/10 Good

Jessica M

Business traveler
Liked: Staff & service
The staff was nice especially Emily. They took care of my needs
Stayed 4 nights in Sep 2023

10/10 Excellent

rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast real good and erly
Stayed 1 night in Sep 2023

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service
Overall a good value. Limited breakfast items but price of room was very reasonable. Convenient location for where I was traveling. Room fixtures had some wear to it but was clean overall. Staff was extremely helpful.

10/10 Excellent

Junior

Stayed 1 night in Sep 2023

6/10 Okay

Enrique R

Liked: Staff & service
I don’t like that when I enter my room I see bugs around the restroom floor
Stayed 2 nights in Aug 2023

8/10 Good

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful. The rooms are very well-kept. I will highly recommend.
Stayed 1 night in Aug 2023

2/10 Terrible

Alexander

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Rude Service
Visiting friends and wanted to just hang out in the room for a bit since after our event their place was pretty far away. Front desk was incredibly rude and said there was a no visitors policy. The policy is bad but the biggest issue was rudeness. Very dissatisfied.
Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious.
Stayed 1 night in Aug 2023

6/10 Okay

Nina

Traveled with family and small children
The building was ran down. To holes in glass door,no working iron, hole in wall, dust covered vent, would recommend stay if only for a night last resort type.
Stayed 1 night in Aug 2023

2/10 Terrible

J.CARMEN, seffner

Traveled with family
Liked: Cleanliness
Disliked: Amenities
1st room. Microwave not working. Toilet had high pitch noise all nite. Moved to 2nd room. Frig didnt work and no Microwave. Next day toilet not working. Reported and part needed to be ordered. Last night wanted to move to different room we declined
Stayed 3 nights in Jul 2023

6/10 Okay

Irene

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Thin rough towels, room smelly, lamp broken, AC took a long time to cool, no plugs in sink or tub, toilet paper holder broken
Stayed 2 nights in Jul 2023

10/10 Excellent

Luke

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
None
Great staff
Stayed 1 night in Jul 2023

2/10 Terrible

Kymberly

Stayed 1 night in Jul 2023

10/10 Excellent

Jaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Bendell

Stayed 1 night in Jul 2023

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop over!
Check in was fast and easy and room was perfect for my short stay.
Stayed 3 nights in Jul 2023