Ratings based on 1,026 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Very nice hotel close to Lakewood Church.

Posted Mar 15, 2017
Pros: Hotel is very clean and personnel is very friendly. Very good location with easy access...
Cons: Making it pet friendly...
Location: Location is great.
Very good experience rooms are very confortable and service is excelent.
Comment from Hotel Management
Mar 23, 2017 by Mark Yakoubek, Hotel Management
Thank you for staying with us and sharing your feedback. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Beach, FL

Nice hotel close to Lake Wood Church

Posted Feb 22, 2017
Staff, especially PJ and Tonia at the front desk, went above and beyond to make us welcome. Cookies at check in are a nice touch. Bed was comfy and we liked the shower was separate from the sinks. Sprigs breakfast buffet is awesome. Fitness room was bright and airy with up to date equipment. Underground garage parking is tight and a little confusing but we figured it out by the end of the weekend. Biggest bonus was close proximity to Joel Osteen's church which is in walking distance.
Comment from Hotel Management
Feb 24, 2017 by Mark, Hotel Management
Thanks for a great review. I appreciate you taking the time to let us know how your visit went. We look forward to your return. Mark Yakoubek Rooms Director
4 out of 5
by A verified traveler from Houston, TX

Only Business Trippers Should Stay Here

Posted Feb 13, 2017
With parking, Wi-Fi, and breakfast requiring add-on fees, there is really no reason to stay here unless you can expense all those add-on's back to your company or are part of some sort of "frequent-sleeper" program that includes those things with your "membership." Everything was comfortable and clean.
Comment from Hotel Management
Feb 24, 2017 by mark.yakoubek@hilton.com, Hotel Management
Thanks for your feedback. I hope you will consider staying with us in the future. Mark Yakoubek Rooms Director
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Calgary

Posted Jan 31, 2017
The location was perfect as I had meetings in one of the Greenway Plazas. Free shuttle ride was welcomed addition.
Comment from Hotel Management
Feb 1, 2017 by Mark, Hotel Management
Thanks for your feedback. We hope you have a chance to visit again soon. Mark Yakoubek Rooms Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Double tree Greenway plaza

Posted Jan 30, 2017
Clean atmosphere. Enjoyed the stafff. We enjoy the food and outside fire pit. But unfortunately this time. They had run out of gas on the fire pit.
Comment from Hotel Management
Feb 1, 2017 by Mark, Hotel Management
Thanks for the feedback. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director
5 out of 5
by Victor

Awesome Hotel

Posted Jan 23, 2017 on Hotels
Amazing stay. Really friendly staff and very helpful. The staff sure do make your stay the most enjoyable and comfortable.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thanks for the feedback. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director
4 out of 5
by A verified traveler

Posted Jan 7, 2017 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you for staying with us and for taking the time to let us know how we are doing. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director
5 out of 5
by Qousay

Posted Jan 7, 2017 on Hotels
Awesome service
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you for staying with us and for taking the time to let us know how we are doing. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director
5 out of 5
by Victor

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thanks for your feedback Victor. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director
5 out of 5
by A verified traveler

Awesome place to stay

Posted Jan 2, 2017 on Hotels
We stayed here for a weekend getaway and we loved our stay. Absolutely amazing service with friendly staff.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thanks for your feedback. My team will be happy to review your comments. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director