Ratings based on 228 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ventura, CA

four nights in Houston. Lovely hotel, courteous.

Posted Mar 15, 2017
Pros: beautiful, quiet, cookies.
We stayed 4 nights in Houston to visit my daughter and her husband. The hotel was lovely. the employees very courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio texas

Very nice hotel

Posted Mar 12, 2017
Every time we visits Houston we stay in this hotel , always the best experience .
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Business Trip

Posted Feb 24, 2017
Pros: Lobby has been completely updated
Cons: Rooms are a little outdated but Lobby, Bar and Restaurant are outstanding
Great Hotel for Business Meetings etc...I probably wouldn't stay here forVacation but it's perfect for Business trip
3 out of 5
Recommended
for Everyone
by A verified traveler

Conference Hotel Close to Galleria.

Posted Feb 18, 2017
Major complaint no free wifi in rooms or lobby. Went to JW Marriott for free wifi in lobby.
1 out of 5
by A verified traveler

Posted Feb 17, 2017
Very dirty uncomfortable rooms/beds...rooms smell like smoke...awful
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Great staying in this hotel. I would highly recommend this.
5 out of 5
Recommended
for Everyone
by A verified traveler from Defiance, OH

Lots of Shopping & Dining

Posted Feb 10, 2017
Pros: Very comfy. Loved the bed, & the shower was awesome!
Cons: I can't think of anything that would improve this hotel.
Location: Next to the Galleria shops/mall & many great places to eat nearby.
Many great places to shop & to eat within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from boston ma

Beautiful hotel near everyone and everything

Posted Feb 7, 2017
Would go back again Everything was beyond my expectations
5 out of 5
Recommended
for Everyone
by A verified traveler

So nice

Posted Jan 31, 2017
My mother was having surgery and thus was the best hotel stay ever.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Nice hotel great location

Posted Jan 27, 2017
Pros: Room very comfortable
Cons: Housekeeping
Location: Location great large mall basically next door and lots of restaurants within walking distance
Comfortable, lots of room however housekeeping a little sloppy but wouldn't stop me from going back. lots of conveniences within walking distance. Houston locals were extremely friendly and area felt very safe.