Dear Louise,Thank you for your review. We regret to learn that you were not satisfied with your recent experience. Please know regarding our parking fee that we work to maintain pricing similar to the surrounding area, though we understand your disappointment. On a positive note, we appreciate you mentioning our convenient shuttle service and hospitable team. It was a pleasure having you here, and we hope you enjoyed your time in Houston.Warm regards,Charley M.General Manager

Dear Alicia,Thank you so much for the five-star rating! We'll pass your compliments on to our wonderful team, especially Egor, and we hope you'll come to stay with us again soon at C. Baldwin, Curio Collection by Hilton.Warm regards,Charley M.General Manager

Dear Nick,Thank you for choosing C. Baldwin, Curio Collection by Hilton, and for sharing your delightful five-star review. Our team truly is one of the best in the business, and they will be honored to know they were a highlight of your stay. We look forward to welcoming you back for another memorable experience.Warm regards,Charley M.General Manager

Dear Gerri,Thank you so much for the five-star review. We are so pleased to hear you enjoy our beautiful, convenient location and many amenities. We hope you'll come back soon for another relaxing stay.Warm regards,Charley M.General Manager

Dear Deirdre,Thank you for your glowing review and recommendation of C. Baldwin, Curio Collection by Hilton. We're thrilled to hear you enjoyed your stay, including our prime location. We'd love to host you again anytime!Warm regards,Charley M.General Manager

Dear Erin,Thank you for taking the time to leave a review. We are very disappointed to hear about the issues you encountered during your stay and thank you for bringing these concerns to our attention. We apologize for any inconvenience you faced and will use your feedback to improve the experience of future guests.Warm regards,Charley M.General Manager

Dear Darrick,Thank you for your review and for recommending C. Baldwin, Curio Collection by Hilton to your fellow travelers! We are delighted you had an enjoyable experience, and we hope you return soon.Warm regards,Charley M.General Manager

Dear Michael,Our team enjoyed hosting you at C. Baldwin, Curio Collection by Hilton and pleased to learn our pleasant lobby area, friendly service, and convenient location made for a memorable experience. Thank you for the kind words, and hurry back!Warm regards,Charley M.General Manager

Dear Iman,Thanks for being our guest at C. Baldwin, Curio Collection by Hilton. We appreciate you taking a moment to let us know you had an excellent stay. Our team looks forward to seeing you again.Warm regards,Charley M.General Manager

Dear Kayla,We're so thrilled to know that you enjoyed everything about your time with us and that our comfortable accommodations were perfect for your needs. Thank you so much for the five-star rating and we hope to see you again soon. Warm regards,Charley M.General Manager

Dear Kimberly,Thank you for your kind review and recommendation. We're glad your overall stay was pleasant, and we appreciate your feedback about parking. Our valet is 58 + tax per night. There is a public garage nearby that is 30 each time you pull in your car. If you're in the area again, please come back to see us at C. Baldwin, Curio Collection by Hilton!Warm regards,Charley M.General Manager

Dear Cassandra,Thank you so much for taking the time to share your thoughts on your recent visit! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. Additionally, location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! It was a pleasure having you here, and we hope you return soon.Warm regards,Charley M.General Manager

Thank you for sharing your feedback with us. We are pleased to hear that you appreciated the nearby dining options. We understand that a pool can be a very important feature for some guests, and we will take your suggestion into account. We hope to welcome you again soon. Warm regards, Charley M.General Manager

Dear Kelley,Thank you for visiting C. Baldwin, Curio Collection by Hilton. We are delighted you enjoyed our beautiful property, comfortable accommodations, and helpful service. It was a pleasure to have you as our guest and we cannot wait to see you the next time you visit Houston!Warm regards,Charley M.General Manager

Dear Raneisha,Thank you for visiting C. Baldwin, Curio Collection by Hilton. We are delighted to hear you enjoyed your time with us. It was our pleasure having you as a guest, and we look forward to seeing you again soon.Warm regards,Charley M.General Manager

Dear Giacomo, Thank you for being our guest and sharing your review. We're happy to hear that you had an overall enjoyable stay. That being said, we're sorry for any inconvenience you experienced regarding our service. We will address your concerns internally to ensure improvements are made where needed. We hope you'll consider staying with us again for a much-improved experience in the future. Warm regards,Charley M.General Manager

Dear Dante,Thank you for sharing your fantastic experience with us! Our team is delighted you enjoyed every aspect of your time with us. We look forward to welcoming you back to C. Baldwin, Curio Collection by Hilton for another outstanding visit!Warm regards,Charley M.General Manager

Dear Shelby,Your wonderful review of C. Baldwin, Curio Collection by Hilton brightened our day! We're glad you enjoyed our stylish, sophisticated hotel and convenient downtown Houston location. Thank you for your kind compliments and we hope you'll return.Warm regards,Charley M.General Manager

Thank you for taking the time to review your recent stay with us. We are thrilled you appreciated our lovely lobby and that our hospitable team left a memorable impression on you. However, it is unfortunate that our accommodations left much to be desired overall. We will discuss your concerns internally, as feedback always helps guide future decisions. It would be our pleasure to have you stay with us again.Warm regards,Charley M.General Manager

Dear Samantha,It was a pleasure to have you as our guest and we are delighted you had such a wonderful stay. We know the staff at C. Baldwin, Curio Collection by Hilton makes all the difference, and truly appreciate you highlighting the commitment of our wonderful team. They will be thrilled to know you were impressed with their service and we look forward to welcoming you back for another memorable stay.Warm regards,Charley M.General Manager

Dear Amber,Thank you for taking the time to share your thoughts with our team. We are glad that our team and accommodations made a positive impact on your stay. However, we are disheartened that we were unable to meet all of your expectations. Your feedback is important to us, and we will be sure to share it with our team for improvement purposes. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.Warm regards,Charley M.General Manager

Dear WanXiang,Thank you so much for choosing to stay with us at C. Baldwin, Curio Collection by Hilton. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled that was the case for you. It's also great to read our friendly team was a highlight of your trip. The pleasure was all ours, and we hope to welcome you back in the future.Warm regards,Charley M.General Manager

Dear Jessica,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team. We're grateful for your time and wish you safe travels.Warm regards,Charley M.General Manager

Candice,Thank you so much for your compliments! We at C. Baldwin, Curio Collection by Hilton are delighted to hear that our excellent service provided the top-notch experience you were looking to enjoy, and we can't wait to welcome you back in the future for another exceptional experience; until next time!Warm regards,Charley M.General Manager

Dear Edwina,Thank you for taking the time to share your experience with us. Your privacy is our top priority, and we assure you we will look into this matter. If you have any further concerns, please don't hesitate to reach out to us at our location. Warm regards,Charley M.General Manager

Dear Derrick,Thank you so much for choosing to stay with us at C. Baldwin, Curio Collection by Hilton. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Warm regards,Charley M.General Manager

Dear Renee,Thank you for staying with us and taking the time to share your thoughts. We're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the valet and for any difficulty getting a hairdryer. We'll look into your comments further, and we hope to see you again should you be back in the area.Warm regards,Charley M.General Manager

Dear Cynthia,Thank you for your feedback about the bar service. We'll keep your comments in mind, and we hope to see you again soon.Warm regards,Charley M.General Manager

Dear Jerome,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn that wasn't the case for you. We offer our sincere apologies for any disturbance you encountered in your room. Your feedback is appreciated, and we hope you'll give us another chance to impress you in the future.Warm regards,Charley M.General Manager

Dear Katherine,Thank you for taking the time to leave us a review. We are pleased to know you enjoyed your stay, particularly highlighting our staff and devotion to beauty. We hope to welcome you back soon to C. Baldwin, Curio Collection by Hilton.Warm regards,Charley M.General Manager

Dear Ricardo,Thank you for your short, but sweet review. We are delighted you enjoyed your stay at C. Baldwin, Curio Collection by Hilton, and look forward to welcoming you back again soon.Warm regards,Charley M.General Manager

Dear Celeste,Thank you for choosing C. Baldwin, Curio Collection by Hilton, and for sharing your review. While we are happy you enjoyed our clean accommodations and wonderful staff, we are sorry we didn't quite meet all of your expectations. Your comments are important to us and will be shared with the team. We look forward to welcoming you back and impressing you further.Warm regards,Charley M.General Manager

Dear Mercedes,It was our pleasure to provide you with convenient, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at C. Baldwin, Curio Collection by Hilton!Warm regards,Charley M.General Manager