Ratings based on 1,312 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, tx

Great location

Posted Aug 16, 2015
The location was perfect. Walking distance to the Toyota center and a shuttle bus open until 10pm.
2 out of 5
by A verified traveler

Posted Aug 5, 2015
Old, rooms need upgrade. Shower had hair on wall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Excellent staff and comfort, The cleaning staff was a little to early.
3 out of 5
by A verified traveler

No pool on site (but advertised they did)

Posted Jul 20, 2015
A kids free night, and I searched for a hotel w a pool. When we got there they said they could shuttle us to their sister property. No thanks, I just wanted to walk there. No free parking, and extra $30 plus tip to valet I wasn't expecting to pay. Very clean, but no counter space in the bathroom, strange layout
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel downtown

Posted Jul 20, 2015
We enjoyed our stay. Great views of the city. The bar area downstairs was nice and the bartender was friendly. Check in was a breeze and the warm cookies are a nice bonus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Cons: The TV system is not very good. They use DirecTV but the standard TV remote. You have to scroll up and down using the channel button through every
Nice Hotel although there was construction all around the hotel making freeway access difficult
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2015
Hotel was excellent in all aspects, except the parking, but this isn't a gripe just about this hotel, I just don't like valet parking. OK I appreciate being downtown does make it otherwise difficult to park, but parking is $28 + tax per night at this location and valet only. If I could have parked the car myself I would have rated the hotel 5/5.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for night out downtown

Posted Jun 15, 2015
Everything was great, from the time we arrived until we left. The valet service was excellent, making sure we had transportation to/from our event that evening with the shuttle and taxis. The front desk clerk was very polite and helpful. The room was beautiful inside with a great view of the city. I would recommend it to anyone staying in downtown Houston.
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Nice hotel downtown with a view

Posted Jun 14, 2015
Great hospitality. Quick check in with warm cookies, clean rooms, spacious, good rate, and very pleasant customer service and hospitality. Will definitely book again
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, California

Close to everything!

Posted Jun 13, 2015
Pros: Adam at the front desk was very professional and very helpful. You've got a 'keeper' in this employee! He deserves a raise!
Cons: The spa area was sparse. More than one workout bench would be nice. I did use the gym three times.
I traveled to Houston for a graduation at the Toyota Center. The venue was close by and convenient.