Ratings based on 1,366 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Sep 26, 2015
The hotel is nice and I recommend everyone to stay
by A verified traveler from Houston, Tx
Posted Sep 14, 2015
Nice hotel. Clean rooms. Horrible service! Took forever to bring necessary items. Valet is ridiculous. Should have gone to the Westin Hotel instead.
for Everyoneby A verified traveler from Chicago
Posted Sep 12, 2015
We stayed in a very comfortable suite. I would have preferred better pillows and more firm mattress. The staff was very attentive and helpful. The location is great. it is close to shopping, restaurants and Walgreens. it is close to highways and major streets but yet quite. Their continental breakfast needs improvement. They do not include cereal or yogurt in it. They serve only coffee, juice, and muffin , bread or bagel. It is more extensive in the executive lounge. Parking is very expensive.
for Everyoneby A verified traveler from Houston, TX
Posted Sep 8, 2015
My husband and I was happy to stay in a huge suite king room.
for Everyoneby A verified traveler from Dallas
Nice roomPosted Sep 8, 2015
Room was nice and hotel is in a good location. A great stay over all. Definitely will be back .
for Everyoneby A verified traveler from Nigeria
Nice hotel close to the galleria mallPosted Sep 6, 2015
Always a great stay at the double tree galleria! Simple and nice. Love it that there's a kitchen, even though I didn't cook!
by A verified traveler from p
Worst hotel I've stay inPosted Sep 2, 2015
The valet staff were so rude and the front desk staff were rude.when I arrive they told me that the price that I paid thru Expedia was wrong that the room that I had on my reservation was worth more . So I had to pay extra and I got overcharge for parking too they charge me valet and self park which I only had used valet. I would never stay here again it's a bad experience
for Everyoneby A verified traveler from Texarkana, TX
Nice hotel with convenient location!Posted Sep 1, 2015
Rooms are very large and very quiet. My stay was short but serene. I would recommend this property.
for Everyoneby A verified traveler from Mexico City
Quick business trip to HoustonPosted Sep 1, 2015
Pros: Room size and location
Cons: Nothing I can think about
Location: Right by the Galleria, lots of restaurants and shops around.
Very well located hotel, right by the Galleria, lots of restaurants and shops around. Very, very spacious room, indeed a Suite.
by A verified traveler
Posted Aug 28, 2015
The first room the floor was filthy, the second room was clean on the surface but there were places that you wouldn't normally look was dirty