Dirty and dusty.
Posted Aug 4, 2016 on Hotels
Stayed on a weeknight for a business meeting nearby, and am not quite sure why this was reviewed so highly. Lobby was clean, and the reception staff were very courteous and professional. In my experience, when you check in you get a little map with parking and the various doorways, along with information about where best to park. Here, no map, just told to drive "about half way around" and go in that door. But there were 3 different doors, all with badge access. None said "employees only" and only one reacted to my key card. When I got in, the room was hot, set at 78 degrees. When I finally got the thermostat down and the van kicked on, a cloud of dust flew out of the vent. There was also something sticky, like a spilled drink, on the desk. The bathroom was clean with clean linens and towels. But there was a visible layer of dust on the TV and some usually-unused surfaces. Breakfast was not great. The eggs were cold, as was the sausage, and there was a skim on the gravy. Looked like it had been sitting there for a bit. I needed to take my breakfast back up to my room, but was unable to locate salt and pepper packets. I travel to this area frequently for meetings, but will not be using this hotel again.