Find another place to stay
Posted Mar 11, 2016 on Hotels
First impression was bad when we saw couches thrown outside the front entrance. Went in and had to wake the front desk attendant who was asleep in the TV area. Nice enough fellow once he was awake. When entering elevator to go to our room, there was a strong cigarette smell. Looking down, there was a pile of cigarette ashes in the corner of the elevator. Getting into the room, several of the lamps did not work. This was not a big issue because it was late and we immediately went to bed. Either the bed was ok, or we were just too tired to notice after an exhausting trip. The next morning, we found that the hair dryer was not working, so we called to have it replaced. A maid came by later and said she was told to bring us a key card to the room next door... why they would send that up was completely baffling. We sent her back with the key card she brought to us because we managed to get the hairdryer to work by plugging it into another socket in the room. The shower curtain rod seemed like it was ready to come off of the brackets holding it to the wall, and the shower curtain itself had seen better days. Did not eat much of the breakfast except for a bagel and doughnut which were both dry and a bit stale. Was happy that we only had to spend one night there. Will definitely look for another place next time we have to stay in Houston. The price we paid, although not too pricey, was undeniably not worth the experience.