Lobby

Reviews of Embassy Suites by Hilton Houston Energy Corridor


Reviews

9.2

Wonderful

Rating 10 - Excellent. 872 out of 1253 reviews" "
Rating 8 - Good. 240 out of 1253 reviews" "
Rating 6 - Okay. 73 out of 1253 reviews" "
Rating 4 - Poor. 40 out of 1253 reviews" "
Rating 2 - Terrible. 28 out of 1253 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lowonda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Brennan

Liked: Cleanliness, amenities, property conditions & facilities
Updated and clean. Definitely would recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kids enjoyed the indoor pool!
Stayed 1 night in Mar 2024

10/10 Excellent

Kiafanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Happy hour was amazing, Nice rooms, close restaurants beautiful location
Stayed 1 night in Mar 2024

10/10 Excellent

Kawanni

Liked: Cleanliness, amenities, property conditions & facilities
Love it

10/10 Excellent

Tolulope, Mcallen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Updated
Stayed 1 night in Mar 2024

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Keyontae

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotels pool and jacuzzi wasn’t able to use so messed up my entire anniversary plans. My shower was a bit crusty and didn’t have many towels upon arrival of my room. Also yhe room kept getting hot on its own even with the windows closed. Overall not a good nights rest because none of my plans fell through
Stayed 1 night in Feb 2024

10/10 Excellent

Jose, Arlington

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and rooms were fantastic. The breakfast in the morning was great. The parking garage was connected and free and i felt safe parking .
Stayed 1 night in Feb 2024

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good property - stay on business frequently
Stayed 1 night in Feb 2024

10/10 Excellent

luiginna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer Service is outstanding
Stayed 1 night in Feb 2024

10/10 Excellent

ruhee

Liked: Amenities
Friendly, clean, comfortable bed
Stayed 1 night in Jan 2024

10/10 Excellent

george

Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel was very well maintained and the front desk staff were super nice…. You could hear the cars from the freeway very clear. Would recommend this hotel for a nice stay.
Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 2 nights in Jan 2024

10/10 Excellent

WC

Stayed 1 night in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect; close to the area where I attended an event. The hotel is clean, which is of utmost importance to me. The bed was comfortable, also important. I felt safe at this hotel; one more thing that is important, as I was traveling alone.
Stayed 1 night in Jan 2024

10/10 Excellent

Kristen

Stayed 1 night in Jan 2024

10/10 Excellent

Becky

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuko

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, room comfort
Amazing stay!
We’ve stayed at many hotels before but Embassy really blew us away. Front desk was very friendly and informative. Room was clean and spacious. We had a nice view. And the cherry on top was Breakfast. All the options and made to order omelets/pancakes were Delicious! Would definitely stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness was incredible and breakfast was tasty.
Stayed 4 nights in Dec 2023

6/10 Okay

Sue

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, room comfort
Nice Hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort
Brief stay but great property.
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, room comfort
Great stay! Worth every penny!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Great place. Clean and helpful personnel.
Stayed 1 night in Dec 2023

4/10 Poor

ernie

Business traveler
Liked: Cleanliness, room comfort
Very dissappointing. When I got to my room I noticed a strong odor in the hallway and the room. All of the doors looked recently painted so I think it was paint. Got to the room and one of the TVs was not working. I reported to the desk and they said they would have it fixed. Returned from dinner and my room key didn't work so had to go back down to front desk. Got new key and got to the room. The TV issue they said was fixed was not fixed. At that point I gathered my things and requested another room. Got a room on another floor, but still had a strong odor. I expect more from Embassy Suites
Stayed 2 nights in Dec 2023

10/10 Excellent

Kyla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

kenneth

Stayed 2 nights in Dec 2023

10/10 Excellent

Archie

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, room comfort
Great Atmosphere
The hotel was nice and clean, and the staff made you feel welcomed. I could smell a fresh scent when I walked in the room, and the sitting area was spacious. The restaurant offered a full breakfast buffet and you could order special made omelets. They also offered a free drink during Happy Hour. Their dinner menu also offered a variety of food.
Stayed 3 nights in Dec 2023

10/10 Excellent

Marck

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
convience and clean
Stayed 1 night in Nov 2023

10/10 Excellent

LaSonya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and professional.
Stayed 1 night in Nov 2023

10/10 Excellent

Todd

Stayed 1 night in Nov 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Tesleigh

Stayed 3 nights in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Jeromy

Stayed 1 night in Nov 2023

6/10 Okay

Trenecia

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Check in was easy. I didn’t like that it was a bug in my bed in the first room and it took like 20 mins for them to decide to move me to another room. The free breakfast and complimentary happy hour was a great added bonus. Don’t recommend the lunch or dinner though
Stayed 3 nights in Nov 2023

8/10 Good

Johnny

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good stay but pool was too cold!!! A little nosey due to neighboring doors slamming.
Stayed 1 night in Nov 2023

10/10 Excellent

Kawanni

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful
Stayed 2 nights in Oct 2023

10/10 Excellent

Otto

Liked: Cleanliness, room comfort
Clean and good service.
Stayed 1 night in Nov 2023

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was Happy Hour when I checked in, and it seemed that they were understaffed to cope with the crowd requesting drinks and food. I couldn't use the Hilton app to check in because I went through a 3rd party booking service. The Hilton reservation number was not made available to me.
Stayed 1 night in Nov 2023

8/10 Good

Tracy

Liked: Cleanliness, room comfort
It was good
Stayed 2 nights in Nov 2023

10/10 Excellent

Quenshelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is absolutely fabulous. This was my second stay here, we had a mini staycation for my daughter’s 10th birthday and they didn’t want to leave. The rooms are so upscale and spacious, like mini apartments. The breakfast the next morning definitely was the icing on the cake. We will be back!!!
Stayed 1 night in Nov 2023

10/10 Excellent

krysshondra

Liked: Cleanliness, room comfort
This hotel hands down one of the best! The customer service is amazing and very friendly.
Stayed 2 nights in Nov 2023