Ratings based on 614 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

I'll Never Stay Anywhere Else in Houston

Posted Jan 16, 2017
This hotel is located in the Energy Corridor area of Houston (Highway 10), about 20 minutes from Katy and about 30 minutes from downtown. The free ramp makes parking easy-peasy. The lobby décor is lovely and when you are coming in from a cold weather climate (like we do), seeing the palm trees growing in the main atrium is always a sight for sore eyes. While the front desk staff can be a little aloof, how often do you deal with them? 10 minutes on check in? The housekeeping, bar and dining room staff more than make up for any unfriendliness you may experience from the front desk. The room is impeccably maintained. The dining staff are friendly and attentive without being intrusive. The bar staff who host the free Happy Hour are fun and pour a great G&T. I cannot rave enough about this hotel. This was our 3rd stay and we will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from France and UK

Relatively central.

Posted Jan 3, 2017
Pros: Large rooms,easy access to garages, very clean, nice lobby. Confortable.
Cons: Like I said it above : Restaurant could be better.
Location: Very good location but not perfect. Houston offers a lot of things to do but it's never 'nearby' I let you decide.
Very good. Staff good and willing but not realy professional, I suppose it might be all right for some guests from what I saw. Restaurant not very inviting by its presentation, I would even used the word 'neglicted'. Breakfast: a touch of continental will be nice, other wise good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service - wonderful hotel.

Posted Dec 19, 2016
Convenient location was why I picked this hotel, but the accommodations and the staff made this a wonderful stay. I highly recommend. The breakfast was amazing. Great family hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

great complimentary breakfast

Posted Dec 13, 2016
great complimentary breakfast...bartender was very professional and nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 6, 2016 on Hotels
Really enjoyed staying at the hotel. The service was great. The room was spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

We stay here once a month. We love it.

Posted Oct 31, 2016
Pros: very clean rooms, friendly service, very spacious, love the amenities.
Cons: no bad comments. We love this hotel that we always stay here.
Location: very close to malls ,restaurants, and close to our relatives.
5 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
It was amazing and great. We enjoyed our one night stay.. Will consider Embassy Suites Energy Corridor when next we come to town (Houston). My in-law and spouse came were there too, they enjoyed their stay there too. ..
5 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Great stay! Embassy always has a great managers reception and breakfast.