Ratings based on 112 Verified Reviews

2.9 out of 5
55% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room

Posted Dec 20, 2016
Rooms where clean and not bad for the price. Would recommend others to stay here.
Comment from Hotel Management
Jan 5, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am pleased to read you valued our affordable rates and the cleanliness of your room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
2 out of 5
by A verified traveler from Brenham, TX

Basic Info

Posted Dec 16, 2016
Pros: Room size
Cons: See comments above
Great location for Galleria except at 8:00 am and 5:00pm when traffic blocks you either into or out of the hotel entrance. This is a bare bones operation. Rooms are big and comfortable, but no coffee or tea are provided in room. Maid service is ONCE a week. Continental breakfast is a joke. Its coffee and granola bars or a package cup cake. If your goal is a cheap night's stay, this is for you. Otherwise look else where.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Close to galliera

Posted Dec 9, 2016
The room is clean and well located. The only issue is you will hear your neighbors. The privacy is low.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2016
A little noisy but good location. Very close to Galleria and interstate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at an affordable price.

Posted Dec 4, 2016
Overall it was a great experience for the price. Of course 1 or 2 details but if you're looking for a 5 star hotel then go and pay for it. I will return for sure. Great experience.
Comment from Hotel Management
Dec 15, 2016 by Manager, Hotel Management
We appreciate you taking the time to share your experience. It is great to see you enjoyed our affordable rates and that you had a pleasant stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
2 out of 5
by A verified traveler from US

Uncomfortable Room

Posted Nov 14, 2016
Pros: Nothing really.
Cons: Air conditioners not updated in all the rooms. We had yo go ask for coffe maker, coffee, etc. instead of that already being in the room.
I reserved 2 rooms for the weekend. Room 304 was hot & the air conditioner thermostat had to be turned down to 62 to make it comfortable but not cold. Room 313 had a note on the air conditioner saying to keep it set on 70. This room had an older unit & it never shut off & it was too cold in that room. I asked for additional blankets but was told there were only 2. There was a problem with our door lock because our key card kept messing up & we had trouble getting into our room. It would be nice to have an additional mirror in the rooms so one person could still get ready if someone was in the bathroom. I was also surprised to find out there was no coffee makers, cups, coffee, creamer, sugar & such in the rooms. I can understand not having pots & pans, but every hotel I've ever stayed at had a coffee maker in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 14, 2016
Pros: n/a
Cons: n/a
Location: n/a
great hotel ienjoyed everything ........ thank you
Comment from Hotel Management
Nov 18, 2016 by Manager, Hotel Management
Thank you for sharing your comments. I'm glad you enjoyed everything at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from san pedro, Belize

Nice hotel close ti the galleria mall

Posted Nov 13, 2016
Best place to stay in houston, close to the galleria mall about 10 minutes walking,near to downtown about 10 minutes by car
Comment from Hotel Management
Nov 18, 2016 by Manager, Hotel Management
The team and I appreciate your comments. It is pleasing to read that our convenient location was more than suitable during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
1 out of 5
by A verified traveler from US

not what I expected for what I paid for

Posted Nov 7, 2016
Pros: It was near downtown
Cons: The smell
Location: Mall, movies, restaurants
The room was ok there was a leak in a room and we only got upgraded to a one bed and one sofa bed
1 out of 5
by A verified traveler from dallas tx

Horrible hotel which is situated in uptown

Posted Oct 25, 2016
AC essential working. Tried calling the front desk but no one picks the call. Don't know if they cleaned the room before giving to next customer.