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The property grounds were poorly maintained there were leaves and cigarret butts scattered after landscapers were finished! 😔
Hotel doesn't have many services. We had three rooms-one had full trash can on arrival, loud bathroom fan, had to request dishes for kitchen. Beds were comfortable and room was clean. It could just use some TLC.
It was not what i expected but it was overall likable. The staff were all friendly
First time in a while that i have had great customer service and a very friendly staff. Was well worth it
Hotel staff was very friendly and helpful.. My reservations got messed up and they were able to fix the problem and made the stay extremely comfortable.. The rooms were nice and clean... Only complaint is the AC could have cooled better..
Hotel was clean inside and outside with great staff and location. We came from another Extended Stay property, at Fannin street, which was an awful experience with not enough words to describe our ordeal there. We were a little skeptical about booking another Extended Stay property but after talking ...
Matthew was the front desk clerk. he was so,so super sweet and helpful. I really really appreciate him. he went above and beyond duty to assist my family.
Shannon was at the front desk and was very nice and polite and she made the stay 100000x better
The service was good. The ladies at the reception were very helpful. Jasmine and here coworker were patient and understanding last night when I checked in. They took care of every little request I had with a smile. They have my 5 stars.
Was great very nice rooms very clean place staff were very nice and helpful
The hotel is good. Expedia on the other hand, ... Don't know if their computer systems were down or what, but not only myself, but a couple of other people were having problems getting booked in
This hotel is basic, but very clean and because the rooms are "extended stay" they have kitchen facilities and a separate sitting area. Shuttle to the hospitals if needed and close to grocery stores, drug stores and restaurants for all your needs. While they do not change linen or clean the rooms ...
It’s was okay , nice staff It’s was okay , nice It’s was okay , nice staff
I thought the stay was comfortable. I enjoyed my stay.
Staff very professional and attending, Breakfast could be a little better maybe yogurt, orange juice and fresh fruit.
Everything was great only thing is they never have the room we reserve available upon arrival everything else was great
It was an ok room. It could have been better. But over all it was comfortable
My experience has been extremely good morning beautiful spot around everywhere
Some globe-trotters choose hotels based on location, but others book by name. And thanks to Expedia you don’t have to pick. It is why we offer such an expansive range of Extended Stay America hotels in Houston, Texas. Known for well-appointed rooms and friendly, personalized service, each of the top Extended Stay America Houston hotels guarantees an unparalleled level of comfort and quality.
You’ll find best-in-class amenities like clean rooms and quiet atmospheres, and some Houston Extended Stay America locations may even offer extra little benefits and discounts for frequent travelers.