We stayed on the 8th floor. The drainage of the sink and bathtub was awful. Standing in your own dirty water while taking a shower was not great. The bed was the best part of the stay. The front desk does not inform you that they charge for overnight parking.
Comment from Hotel Management
Apr 20, 2017 by Edna Mwangi, Hotel Management
Dear Valued Guest,
Thank you for choosing to stay with us at the Four Points by Sheraton Houston Greenway Plaza recently and sharing your feedback with us. Your satisfaction and feedback are very important to our success.
I am very sorry you were disappointed in your stay with us. It is our goal to make sure you have the most exceptional guest experience possible. Please consider staying with us again. I am confident we can make your stay one of the best you’ve ever experienced. We would love the opportunity to dazzle you and show you what a great hotel and staff we have.
Again, thank you for your business and the feedback regarding your stay. If I can be of any further assistance, please feel free to contact me directly at email@example.com and it will be my pleasure to assist you.
Assistant General Manager