Stay Away Hotel is Awful. No Hot Water Bad Service
Posted Aug 10, 2016 on Hotels
I am terribly dis-satisfied with my stay.We arrived late night after a delayed fight and were really tired and grumpy. just wanted to shower and jump into bed. The shower did not have hot water. Ugh so I called and complained but no big deal we will just have to wake up earlier than planned and shower in the AM. We have to catch a shuttle to Galveston to jump on a cruise. No HOT WATER again. i call down as now we are crunched for time... they say maintenance will be right up... they never showed up so we showered in ice cold water. As we go down stairs and tell them about the hot water issue they say well maintenance doent come in until 10am. What was the maintenance will be right up? i called and complained after we get home from the cruise and i am told that there was no issue with hot water and that i must have been making it up.