Ratings based on 1,066 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from California

good location for work travel

Posted Sep 9, 2016
Pros: Clean. well located. good breakfast and free wifi
Cons: Parking fee of $16 a night is a bit steep
Location: Tons to do in the area
Although tucked away a little in the Galleria area, lots of shopping an restaurants close by. Very easy access to freeways and getting to where I needed to go. Room was clean and spacious, staff very friendly and the parking and breakfast easy. I have stayed here twice while on business in Houston and both times were great.
Comment from Hotel Management
Sep 9, 2016 by Gina L., Hotel Management
We love our guests! Thank you for taking the time to review our hotel, and your kind comments. Please know they will be celebrated with the team. We wish you happy and safe travels, and look forward to seeing you again the next time your travel plans bring you to Houston!
4 out of 5
by A verified traveler from boston

Nice hotel near in galleria

Posted Aug 15, 2016
Everything was great room was very clean and hotel staff were very helpful
Comment from Hotel Management
Aug 15, 2016 by Gina L., Hotel Management
Thank you for taking the time to review our hotel, and your kind comments. Please know they will be celebrated with the team. We wish you happy and safe travels, and look forward to seeing you again the next time your travel plans bring you to Houston!
5 out of 5
by A verified traveler from Laredo Tx

Business

Posted Aug 2, 2016
It was ok. I liked the breakfast. The room was clean.
Comment from Hotel Management
Aug 5, 2016 by Gina L., Hotel Management
Thank you for taking the time to review our hotel! Your kind comments are much appreciated, and will be shared with our team.
5 out of 5
by A verified traveler from MEXICO

HOTEL MUY AMPLIO Y COMODO

Posted Aug 1, 2016
Pros: LA CAMA MUY COMODA
Cons: QUE LAS ALFOMBRAS ESTEN UN POCO MAS LIMPIAS PERO EN GENERAL MUY BIEN SI REGRESARIA
Location: COMPRAS, RESTAURANTES, MUY CERCA
MUY TRANQUILO EL BUFET MUY RICO Y VARIADO, EXCELENTE UBICACION Y CERCA DE GALLERIA MALL
Comment from Hotel Management
by Gina L. , Hotel Management
Gracias por tomarse el tiempo para revisar nuestro hotel! Sus amables comentarios son muy apreciados, y serán compartidos con nuestro equipo.
5 out of 5
by A verified traveler from San Antonio

Comfortable hotel, wonderful breakfast......

Posted Jul 17, 2016
The hotel staff was friendly. Self parking in garage was $16 per night, garage felt safe and secure with security cameras. Be careful the garage gate opens outward towards your vehicle. Breakfast was excellent. Pool was kinda small but still lots of fun.
Comment from Hotel Management
Jul 18, 2016 by Gina L., Hotel Management
I’m happy to hear that you had a great stay with us here at the Hyatt house Galleria! We love our guests, and are committed to providing the best experience possible. We look forward to seeing you again the next time you’re in town!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 25, 2016 on Hotels
4 out of 5
by Pat from Lafayette

Fun trip

Posted Jun 21, 2016 on Hotels
We enjoyed our stay at the Hyatt. Close to the Galleria and the Water Wall. Lots of good restaurants within 15min drive. Breakfast was good, different options both days we were there. I would stay again given the chance.
4 out of 5
by Shneika from Shreveport

Great Suite!

Posted Jun 20, 2016 on Hotels
Room was great! Very roomy with everything you need for an extended stay! Breakfast was served daily with enough to go around. Staff was very friendly. The only con was that the room had somewhat of a wet smell. It smelled like the room may have been flooded. I also smelled that around the hotel is certain spots.
5 out of 5
by Yvette from Gonzales, LA

Posted Jun 20, 2016 on Hotels
It was great. The room was very nice.
4 out of 5
by Carmen

This traveler left a rating score only Posted Jun 15, 2016 on Hotels