Ratings based on 1,163 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 9, 2017
Hotel was ok, got a good night's sleep. Breakfast was very good! The rooms are a bit outdated. The bathroom sink was kinda clogged...but water eventually drained away. We stayed for a night because of an emergency, but probably wouldn't choose to stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly, Convenient, Quiet

Posted Apr 16, 2017
Very friendly staff, breakfast cooked for you:)!, nice room, perfect for our visit
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
Enjoy the staff and the morning breakfast. Very friendly
3 out of 5
by A verified traveler from Baltimore

Going Downhill

Posted Mar 28, 2017
Pros: Beds, pillows, comforter
Cons: Housekeeping, pool maintenance
Location: Plenty of restaurants nearby.
I typically stay at this hotel while visiting family in Houston. Unfortunately I have noted that recently the hotel operations have trended downwards. For example, we were hoping to enjoy the pool on Sunday midday. Got the kids in to their swim outfits and lo and behold found the pool to be absolutely filthy. The leaves and pine needles are just fine by me however the plastic and other refuse, combined with a dead bird next to the pool, left us just wanting to leave. When I commented to the front desk staff about the condition I was advised that there was no one available to clean it on Sunday. I suspect that much of the pool use would typically be on the weekend, and the hotel advertises that a pool is available so perhaps having someone skim and pick up dead animals on a weekend morning would be a good idea. Also, parents beware. If you put up a do not disturb sign at the point when housekeeping is doing the rooms in your area, they do not return later to clean. We were out from 8 am till 1pm, put up a DND sign as baby laid down for a nap, got him up and left at 3pm (DND sign removed) and room wasn't cleaned. On second day I called the front desk who aggressively asked if the sign was up - well, yes.... for two hours all day!
5 out of 5
by Angel

This traveler left a rating score only Posted Mar 26, 2017 on Hotels
5 out of 5
by Paul

Good value for great hotel

Posted Mar 24, 2017 on Hotels
Good
5 out of 5
by A verified traveler

Clean and friendly

Posted Mar 22, 2017 on Hotels
Everything was perfect Comfortable, clean and friendly. The only downside is the highway construction takes you around Houston and you have to go through toll roads
4 out of 5
by Connie

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
5 out of 5
by Luis

Great stay

Posted Mar 20, 2017 on Hotels
Visited Houston for the weekend and was great! The stay at the Hampton Inn was comfortable and nice. The staff is very friendly and are willing to help in anything that they can.
5 out of 5
by Enrique

It's a good spot

Posted Mar 20, 2017 on Hotels
It's was good