Ratings based on 466 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice hotel close to traders village.

Posted Aug 8, 2016
The only reason i didn't give all 5's is because they were cleaning the pool for 2 days and we had to go to their sister hotel to swim. I was a little disappointed in that. Everything else including breakfast was great.
Comment from Hotel Management
Aug 8, 2016 by Rana, Hotel Management
Dear Anonymous, Thank you for taking the time to provide us with your feedback. I am glad that you enjoyed your stay and next time you return to us you will hopefully get to enjoy our pool! Sincerely, Rana Alshami
4 out of 5
by A verified traveler from Fort Lauderdale

Good Hotel near to restaurants

Posted Jul 31, 2016
Good hotel with good staff. The hotel is generally all round good. Elevator is a bit slow and if you are in a hurry in the morning can be annoying. I suggest go earlier or take the stairs if you are pressed for time.
Comment from Hotel Management
Aug 5, 2016 by Rana , Hotel Management
Dear Hump, Thank you for taking the time to provide us with your feedback. We hope to see you again soon! Sincerely, Rana Alshami
5 out of 5
by Juanita from San Antonio Texas

Great place to lay your head down

Posted Jun 27, 2016 on Hotels
It was a very pleasant stay.The whole place was.And would refer others to visit
Comment from Hotel Management
Jun 29, 2016 by Rana, Hotel Management
Dear Juanita, Thank you for the fantastic feedback! Come back and see us soon. Sincerely, Rana Alshami
4 out of 5
by Mark from Cypress Texas

Last minute stay

Posted Jun 27, 2016 on Hotels
Stayed because air conditioning was out at our home. It was well priced and had the room doors on the inside which makes us feel safer. The only thing that can improve is the quality of the mattress.
Comment from Hotel Management
Jun 29, 2016 by Rana, Hotel Management
Greetings Mark! Thank you for providing us with your feedback. I am glad that you enjoyed your stay with us and felt safe. I hope you air conditioner is up and running again! Sincerely, Rana Alshami
3 out of 5
by A verified traveler

Posted Jun 27, 2016 on Hotels
Stay was nice and pleasant, clean room and nice size
Comment from Hotel Management
Jun 29, 2016 by Rana, Hotel Management
Dear Verified traveler, I am glad that you had a pleasant stay with us. Come back to us soon! Sincerely, Rana Alshami
5 out of 5
by Yvonne from Westminster, CO

great hotel

Posted Jun 26, 2016 on Hotels
I loved my stay at the hotel. this is my second or third time staying here. Rana the manager is great and the staff is friendly. Rana cares about her guests and after my 17 hour drive with a three year old she did everything possible to make us comfortable. if you get a room with no refrigerator you can request for one. definitely staying here again when I'm in town.
Comment from Hotel Management
Jun 29, 2016 by Rana, Hotel Management
Dear Yvonne, Thank you so much for providing us with such positive feedback! I am glad that our staff went above and beyond for you and your family! I hope you made it back to Colorado safely and that your son enjoyed the temporary tattoos! Come back and see us soon. Sincerely, Rana Alshami
3 out of 5
by A verified traveler

Better than expected...

Posted Jun 26, 2016
Pros: Bed Linens, Location of room, Easy check in
Cons: Hard mattress, air conditioner didn't cool the room properly... stayed on all night just to get temp to 70 degress.
I wasn't sure what to expect upon reading reviews, but overall it was a very plea stay. Over the past two months I have stayed in a hotel almost once a week due to work... including the Comfort Suites across the street. The staff was very friendly and allowed me to check in early. My room happened to be right next to the breakfast area so I was immediately worried about noise, but I never heard anything outside my room the entire stay. The room itself was a great size, very clean, and the bathroom was spacious. Initially the beds seemed comfortable, however as the night went on they became hard and ended up hurting. (That's always important to me.. the room could be substandard, but if the bed is super comfy then we're by good ) The bed linens, however, were the best of any hotel I've stayed in thus far. I couldn't help notice the dark spots on the ceiling also.. not a deal breaker, but it definitely took away from the cleanliness of the room.. made me wonder if it had once been a smoking room or if the hotel had a fire at some point. The one thing that was frustrating was the air conditioning.. it took the entire night for the unit to cool the room. Had to put it in 65 to get it to 70 degrees by morning. The breakfast was awesome though. But truthfully, aside from the hard bed and air conditioner, the overall stay was pleasant. Especially for the promo price paid. I would be willing to stay again.
Comment from Hotel Management
Jun 29, 2016 by Rana, Hotel Management
Dear Megan, Thank you so much for taking the time to provide us with your feedback. I am glad you had a pleasant stay and next time you return to us we will ensure that the AC is working properly! I am glad everything else was enjoyable and that you enjoyed the breakfast! Sincerely, Rana Alshami
4 out of 5
by Ashley

Posted Jun 21, 2016 on Hotels
Comment from Hotel Management
Jun 24, 2016 by Rana, Hotel Management
Dear Ashley, Thank you for taking the time to provide us with a positive rating! Sincerely, Rana Alshami
5 out of 5
by Sandra M

Posted Jun 20, 2016 on Hotels
Comment from Hotel Management
Jun 24, 2016 by Rana, Hotel Management
Dear Sandra M, Thank you for the 5-star rating! Come back and see us soon. Sincerely, Rana Alshami
3 out of 5
by Chris

Posted Jun 20, 2016 on Hotels
Comment from Hotel Management
Jun 24, 2016 by Rana, Hotel Management
Dear Chris, Thank you for taking the time to provide us with your feedback. I hope you come back and stay with us soon! Sincerely, Rana Alshami