Ratings based on 488 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Dec 2, 2016
A orilla de carretera es un hotel: Sencillo, cómodo y por un precio razonable. El personal solo hace lo necesario, no más esfuerzo por un mejor servicio.
4 out of 5
by A verified traveler

Lejos del aeropuerto

Posted Nov 29, 2016
Bien a secas que más quieres que te diga. No servía el aire acondicionado ni las cortinas. Muy ruidoso
5 out of 5
by A verified traveler from US

Posted Nov 29, 2016
Pros: The staff are very friendly and courteous
The staff were very friendly and courteous. The room was clean with lots of storage space. 24/7 coffee. Quiet.
Comment from Hotel Management
Dec 1, 2016 by Matt, Hotel Management
Thank you for taking the time to fill out a review for our hotel! I am very glad you enjoyed your stay. I hope you return to us soon! ______________________________ Matthew McCaughey | General Manager Hampton by Hilton Houston NW
4 out of 5
by A verified traveler

Posted Oct 24, 2016
Great....what was expected. Staff was helpful. Clean rooms. Internet worked well. Thank you
Comment from Hotel Management
Nov 1, 2016 by Rana Alshami, Hotel Management
Dear anonymous, Thank you for taking the time to provide us with your feedback. You are most certainly welcome and the next time you are in Houston come back and see us!
5 out of 5
by A verified traveler from US

Excellent

Posted Oct 24, 2016
Friendly staff, very nice place to stay for a business trip.
Comment from Hotel Management
Nov 1, 2016 by Rana Alshami, Hotel Management
Dear Rodney S., Thank you for taking the time to provide us with your feedback. I am glad you enjoyed your trip and hope you return to us soon.
2 out of 5
by A verified traveler

Posted Oct 14, 2016
After booking a room with double beds and getting a confirmation number then calling to confirm the room details, upon arriving at hotel was informed that room was given away, had to settle for a king size and a roll away bed brought in. Not appropriate for grown adults sleeping on a roll away bed.
Comment from Hotel Management
Oct 15, 2016 by Rana, Hotel Management
Dear anonymous, Thank you for taking the time to provide us with your feedback. I sincerely apologize for the mix up and hope that you will give us another chance to show you our "hamptonality" in the future! Best, Rana Alshami
5 out of 5
by A verified traveler

Posted Sep 8, 2016 on Hotels
I enjoyed my stay. Quick check in!!!
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Dear anonymous, Thank you for providing us with your feedback and for the great rating! Come back and see us. Sincerely, Rana Alshami
5 out of 5
by A verified traveler from Austin, Texas

Labor day weekend

Posted Sep 7, 2016 on Hotels
They stay was great. The hotel was clean and the staff was very friendly. Especially when helping my daughters with waffles at breakfast. The breakfast was awesome too!
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Dear verified traveler, Thank you for taking the time to provide us with your feedback. I am glad you found our staff friendly and enjoyed the breakfast! We hope to see you again soon. Sincerely, Rana Alshami
5 out of 5
by A verified traveler

Oasis surrounded by concrete chaos

Posted Aug 29, 2016 on Orbitz
I wasn't expecting half of what this place provides. Rooms were super clean, cold, and the staff was amazing! Continental Breakfast be damned, every day was a happy surprise in eggs, sausage, and waffles!
Comment from Hotel Management
Sep 7, 2016 by Rana, Hotel Management
Dear anonymous, Thank you for taking the time to provide us with such positive feedback! Next time you are in the area, come back to our oasis!
3 out of 5
by A verified traveler

Posted Aug 28, 2016 on Hotels
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Dear traveller, Thank you for taking the time to provide us with your feedback. Sincerely, Rana Alshami