Ratings based on 290 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent stay!

Posted Apr 23, 2017
Pros: Warm breakfast! Tea, coffee and hot chocolate are available all day long.
Location: Very convenient for shopping and dining
Front desk very friendly, welcoming and helpful. Room very spacious and clean.
Comment from Hotel Management
Apr 25, 2017 by Steve - GM, Hotel Management
It's great to hear that you enjoyed our hotel and the service you received during your stay. Thank you for sharing your thoughts and we look forward to hosting your next visit to the Humble area.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Cincinnati, OH

Good for Business

Posted Apr 14, 2017 on Orbitz
Pros: Convenience, clean facilities
Location: Really didn't do anything, short stay, choice of nearby places to eat,
Was in Houston for business and the Hampton Inn was close to our project site. Very comfortable bed. Breakfast was alright. Easy access to major thoroughfare. Shuttle from airport so didn't have to rent a car this trip.
Comment from Hotel Management
Apr 18, 2017 by Steve - GM, Hotel Management
We are delighted to hear about your recent stay with us and really appreciate your feedback! We are conveniently located to local business and the Intercontinental airport. Thank you again for your feedback and for being our guest.
4 out of 5
by Ya Wen

Posted Mar 29, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017 by OcieJ, Hotel Management
We appreciate you staying with us and sharing your experience. We look forward to your next visit with us. Thank you and safe travels! Steve - GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to destination

Posted Mar 12, 2017
Pros: Location and staff.
Cons: Curtains that block outside light
Lights in parking lot were excessive and shined into room. Everything else was great.
Comment from Hotel Management
Mar 13, 2017 by Steve - GM, Hotel Management
We are delighted to hear about your recent stay with us and really appreciate your feedback! I will share your comments about the drapes with our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Near Houston airport

Posted Feb 12, 2017
Pros: Breakfast and courteous service
Cons: Access through side doors at night. Could not gain entry after returning from dinner. Had to use from entryway.
Location: Proximity to stores, shopping, airport, restaurants
Very impressed about clean the place is. I especially enjoyed the breakfast
Comment from Hotel Management
Mar 3, 2017 by Steve - GM, Hotel Management
It's great to hear that you enjoyed our hotel and the service you received during your stay. Thank you for sharing your thoughts and we look forward to hosting your next visit to the Humble area.
5 out of 5
by Shannon

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
It's great to hear that you enjoyed our hotel and the service you received during your stay. Thank you for sharing your thoughts and we look forward to hosting your next visit to the Humble area.
4 out of 5
by Sandra

Posted Jan 9, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you staying with us. We look forward to your next visit!
1 out of 5
by A verified traveler

Clean but very noisy room

Posted Jan 6, 2017 on Hotels
Pros: Good breakfast and clean room. Newly renovated. Cons:Very noisy room. It sounded like the windows were open and as the room was facing the highway, you could hear the cars all night! Also, arriving at 10:30pm at the airport, there were no shuttle anymore.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for the review. We apologize that we fell short of your expectations. If I may be able to assist you with your next visit to our area, I would be honored to assist you and exceed your expectations. Steve-GM
4 out of 5
by Patricia

Posted Jan 5, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
We loo k forward to your next visit!
5 out of 5
by Linda

Posted Dec 28, 2016 on Hotels
it was pleasant the room was clean
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Our goal is to be your home away from home. Thank you