Ratings based on 831 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great Overnight

Posted Jul 5, 2016 on Hotels
Excellent experience will return again
Comment from Hotel Management
Jul 6, 2016 by Cody Rentschler, Hotel Management
I was so happy to see you had a great time staying with us! I hope you took advantage of the complimentary offerings that we have such as our shuttle service, gated parking, deluxe hot continental breakfast, and the WIFI. I hope you enjoyed yourself as much as we enjoyed having you. We look forward to your return!
4 out of 5
by Phineas from Desoto Tx

Quick motorcycle stop

Posted Jul 3, 2016 on Hotels
The hotel was a little hard to find at night, but I am glad I booked it. Do not let the dated look of the outside fool you. The room was uptodate and pleasant.
Comment from Hotel Management
Jul 5, 2016 by Cody Rentschler, Hotel Management
We appreciate your feedback tremendously! Thank you so much for staying with us. I hope you enjoyed the free gated parking area, as this is a highlight for any other bike riders that have stayed with us. I was glad you were able to locate us. We look forward to your return if you are ever back in the Houston area! I hope you had a safe and fun 4th of July weekend.
5 out of 5
by Maria from McAllen tx

Posted Jul 2, 2016 on Hotels
I didn't get the name of the receptionist but the worked the afternoon shift the days we were there. Very pleasant to speak with. Excellent service received from her.
Comment from Hotel Management
Jul 5, 2016 by Cody Rentschler, Hotel Management
Thank you so much for your pleasant comments! I will be sure to pass this along to the desk agent who assisted you. I hope you were able to take advantage of our shuttle, breakfast, and free WIFI that we offer. I hope you will choose us again for your stay here in Houston. Thank you again, and I hope you had a wonderful 4th of July!
5 out of 5
by Thurman from Plano

Hampton Inn consistent, good service

Posted Jun 28, 2016 on Hotels
I've stayed there before it's a very nice hotel with a very good breakfast and it's closed to where family lives in Houston
Comment from Hotel Management
Jul 1, 2016 by Cody Rentschler, Hotel Management
Thank you so much for taking the time to fill out a survey for our hotel. We love to hear when we have returning guests! Nice to be able to have a quick time between your family and where you are staying. Glad you enjoyed the breakfast as well. Hopefully you have also taken advantage of the free shuttle and gated parking as well. We look forward to your return, and I hope you have a fun and safe 4th of July weekend!
3 out of 5
by Lourdes from Mcallen, TX

Good sleep night

Posted Jun 28, 2016 on Hotels
Copa América 2016
Comment from Hotel Management
Jun 29, 2016 by Cody Rentschler, Hotel Management
Write your comment.Thank you so much for taking time out of your schedule to fill out this survey. We use these surveys as measures of how to better our customer service and keep updated with the latest ideas and trends for our guests. We strive to exceed the expectations of every guest who walks through our doors. We are glad to see you enjoyed yourself. Is there anything that could have made your stay even better? We look forward to your return. Have a great rest of your day!
5 out of 5
by ondrea

Posted Jun 28, 2016 on Hotels
Comment from Hotel Management
Jun 29, 2016 by Cody Rentschler, Hotel Management
Thank you so much for taking time out of your schedule to fill out this survey. We use these surveys as measures of how to better our customer service and keep updated with the latest ideas and trends for our guests. We strive to exceed the expectations of every guest who walks through our doors. We are glad to see you enjoyed yourself. Is there anything that could have made your stay even better? We look forward to your return. Have a great rest of your day!
4 out of 5
by A verified traveler

Posted Jun 27, 2016 on Hotels
Medical
Comment from Hotel Management
Jun 29, 2016 by Cody Rentschler, Hotel Management
Thank you so much for taking time out of your schedule to fill out this survey. We use these surveys as measures of how to better our customer service and keep updated with the latest ideas and trends for our guests. We strive to exceed the expectations of every guest who walks through our doors. We are glad to see you enjoyed yourself. Is there anything that could have made your stay even better? We look forward to your return. Have a great rest of your day!
4 out of 5
by A verified traveler

Posted Jun 26, 2016 on Hotels
Visiting Rice Univ. close proximity.
Comment from Hotel Management
Jun 28, 2016 by Cody Rentschler, Hotel Management
Thank you so much for taking time out of your schedule to fill out this survey. We use these surveys as measures of how to better our customer service and keep updated with the latest ideas and trends for our guests. We strive to exceed the expectations of every guest who walks through our doors. We are glad to see you enjoyed yourself. You are right, as we are very close proximity to several schools including Rice. We are currently trying to work with Rice University to setup a rate with them, so make sure to check back on the progress. We look forward to your return. Have a great rest of your day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Close to MD Anderson

Posted Jun 26, 2016
Pros: Free Parking, Breakfast Buffet
Location: Close to Medical Centers-easy interstate access
Quiet, comfortable--staff very helpful. Made changes easily to accommodate needs.
Comment from Hotel Management
Jun 27, 2016 by Cody Rentschler- General Manager, Hotel Management
Thank you so much for taking time out of your schedule to fill out this survey. We use these surveys as measures of how to better our customer service and keep updated with the latest ideas and trends for our guests. We strive to exceed the expectations of every guest who walks through our doors. We are glad to see you enjoyed yourself. I was so happy to hear that our staff was able to accommodate all of your needs, as customer service is the backbone of this hotel. Were you able to take advantage of the free shuttle service to shuttle you around to all of the areas which are in close proximity, as you had mentioned above? I was also happy to see you enjoyed the complimentary breakfast and gated secured parking. We look forward to your return. Have a great rest of your day!
5 out of 5
by Felicia

Posted Jun 24, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by Cody Rentschler, Hotel Management
Thank you so much for taking time out of your schedule to fill out this survey. We use these surveys as measures of how to better our customer service and keep updated with the latest ideas and trends for our guests. We strive to exceed the expectations of every guest who walks through our doors. We are glad to see you enjoyed yourself. Is there anything that could have made your stay even better? We look forward to your return. Have a great rest of your day!