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Hilton Garden Inn Houston NW America Plaza

Photo gallery for Hilton Garden Inn Houston NW America Plaza

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, free cribs/infant beds
Room amenity
In-room safe, desk, laptop workspace, free cribs/infant beds

Overview of Hilton Garden Inn Houston NW America Plaza

Hilton Garden Inn Houston NW America Plaza

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet friendly
  • Laundry
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Contactless check-out
Map
14919 Northwest Fwy, Houston, TX, 77040

Explore the area

  • Popular LocationMemorial City Mall15 min drive
  • Popular LocationMemorial Park18 min drive
  • Popular LocationBuffalo Bayou Park22 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)30 min drive

Choose dates to view prices

View all photos for Room, 1 King Bed

Room, 1 King Bed

  • 240 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Extended Room

King Bed Extended Room

  • 288 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

  • 240 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

One King Bed

  • 240 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible (Bath tub)

One King Bed, Non-Smoking, Accessible (Bath tub)

  • 240 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Jetted Tub

  • 550 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds

  • 240 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room

  • 240 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed

  • 300 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed

About this area

Houston

Located in Houston, Hilton Garden Inn Houston NW America Plaza is in the city center. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Sam Houston Race Park or Berry Center.
Visit our Houston travel guideOpens in a new window
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Map

What's nearby

  • Jersey Meadow Golf Course - 6 min drive
  • Traders Village - 9 min drive
  • Memorial City Mall - 15 min drive
  • Memorial Park - 18 min drive
  • Buffalo Bayou Park - 22 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 30 min drive

About this property

Hilton Garden Inn Houston NW America Plaza

3.5-star Houston aparthotel in US 290 with 24-hour fitness
This smoke-free aparthotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Each apartment offers a refrigerator and a microwave, plus free WiFi, free wired Internet, and a TV. Additional amenities include room service, free weekday newspapers, and free local calls.
Hilton Garden Inn Houston NW America Plaza offers 172 accommodations with laptop-compatible safes and complimentary weekday newspapers. Televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Houston aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (USD 6.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limited onsite parking

Family friendly

  • Free crib/infant bed

Restaurants on site

  • The Garden and Grille

Food and drink

  • Refrigerator
  • Microwave

Dining

  • To-go breakfast available for a fee daily 6 AM–10 AM: USD 8-13 for adults and USD 8-13 for children
  • 1 restaurant
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Free toiletries

Entertainment

  • 42-inch TV with premium channels
  • Pay movies

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace
  • Conference space (6500 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 50 per accommodation per stay
  • 2 per room
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (lobby)
  • Reception hall

Location highlights

  • In the business district
  • In the city center

Things to do

  • 24-hour fitness center

General

  • 172 rooms
  • 8 floors
  • 1 building
  • Built in 2012
  • Connecting/adjoining rooms avaliable

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 13 for adults, USD 8 and USD 13 for children (approximately)
  • Self parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Aparthotel
Hilton Garden Inn Houston NW America Plaza Aparthotel Houston

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 585 out of 860 reviews
5 - Excellent 68%
Rating 4 - Good. 185 out of 860 reviews
4 - Good 22%
Rating 3 - Okay. 43 out of 860 reviews
3 - Okay 5%
Rating 2 - Poor. 31 out of 860 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 860 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

3.8/5

Amenities

4.6/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and cleanliness were good. Some issues paying bill as credit card machine broke down and they wanted to be paid in cash.
Stayed 1 night in Jun 2022

2/5 Poor

Disliked: Amenities
This is actually a decent hotel! unfortunately the other weekend i booked it via expedia and 3 things really bugged me (one deals with expedia). 1. There was no wifi the entire weekend there and they still charged full price for a place lacking that amenity. As a traveling business person that killed any job I planned to get done. And what bugged me was that they said nothing-didn't even have a sign up at the front desk. 2. There was no water in the gym water cooler. This is the second time this has happened. But the guy at the front was kind enough to not charge me for a bottled wataer. (I mentioned this to them weeks ago when I visited town and still - no fix.) 3. I left a message for the hotel ( via expedia app ) asking to be placed in a room next to the gym with a bathtub. The hotel never got the message and I ended up exactly where i didn't want to go. A high floor room with a shower. I don't know if it was on expedias end or Hilton not even looking at the message - but either way, that's bad business. **it's still an ok hotel if you don't need internet for work, water for working out, or have a room preference. :)
Stayed 2 nights in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Property conditions & facilities
I was given a room where the AC wasn’t working. And the overnight attendant was rude
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The air at the hotel was out. We had to change rooms and the air situation didn’t get any better. The refrigerator in the room did not work. The shower did not have hot water.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in May 2022