Ratings based on 546 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from tampa fl
Sweet hotel but not the full packagePosted Jun 24, 2017
Great hotel, location is good if you are calling on the business around there, make sure you have a rental (you cannot walk to any restaurants, gas station, convience store, etc...), I did not pay for the $5 a day wifi used the free one (it really was horrible)
for Everyoneby A verified traveler from Houston
Great, accommodating staffPosted May 29, 2017
Upon arrival we unpacked the bag of extra linens for the pull out sofa bed which was stained with a dark substance and covered in human hair. Gross right? After that problem was taken care of we noticed the tv in the bedroom didn't work. However, the staff was very helpful and corrected the issue as soon as possible the best they could. So I give them 4 stars. Except Cynthia. She seemed a bit impatient and unfriendly. Decent hotel.
for Everyoneby A verified traveler from McAllen, TX
Pet Friendly Stop During MovePosted May 16, 2017
I moved from Mississippi to the Rio Grande Valley area and stopped in Houston overnight. I had my cat with me and needed a pet friendly hotel. HGI is always great and it was a huge plus that I didn't have to make other arrangements for my fur friend!
for Everyoneby A verified traveler from Dallas, TX
Nice hotel, Great Staff!Posted Apr 25, 2017
Pros: The staff and cleanliness.
Cons: The bright green light!
The hotel staff from the front desk to maintenance to the dining area were all great! The room was clean and well maintained. The only thing I would say could be changed was there was a bright green light that was very bright under the desk which if you didn't move the chair in front of to cover would effect your sleep.
by A verified traveler
Amazing for the price!Posted Apr 24, 2017 on Hotels
Amazing for the price! Easy check-in and good service. Very nice room.
for Everyoneby A verified traveler
Nice and clean. Great staff.Posted Apr 24, 2017
Would have given it a 5 if construction crews hadn't started tearing up the freeway in front of the hotel at 11 pm. THE NOISE WENT ON ALL NIGHT LONG..be aware.
Great place, great service and great foodPosted Apr 11, 2017 on Hotels
Very nice place, I've stayed here multiple times and I always have been pleased with service and hotel in general, they also have great breakfast
Posted Apr 5, 2017 on Hotels
for Everyoneby A verified traveler from Dallas
Nice and quietPosted Mar 28, 2017 on CheapTickets
Nice newer hotel I booked through Cheaptickets. The room and hotel were both clean, quiet, and pleasant.
Posted Mar 28, 2017 on Hotels