Ratings based on 177 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel; great location for NW Houston visit.

Posted Jan 9, 2017
Enjoyed our stay. Luggage carts are really the only negative...they're tiny.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2016 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Atlanta, GA

Visiting Grandma

Posted Sep 29, 2016
Location: Location was great. The mall was nearby as well as good restaurants.
Flew in from Atlanta to Houston area to visit family. This hotel was very nice and comfortable. The gentleman who checked us in was extremely nice and helpful. Every interaction I had while he was working the front desk was very pleasant. The others were fine - but not as friendly and helpful as he was.
5 out of 5
by A verified traveler

Good Place to Stay

Posted Sep 23, 2016 on Hotels
Nice hotel near many restaurants and business's.
1 out of 5
by A verified traveler

Posted Sep 18, 2016 on Hotels
Terrible!! Never stay here!! There were at least 6 vehicles broken into. 2 of which were mine. No room comp or anything. Dark parking lot. HORRIBLE
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2016 on Hotels
5 out of 5
by janice

This traveler left a rating score only Posted Aug 18, 2016 on Hotels
5 out of 5
by tito

This traveler left a rating score only Posted Aug 15, 2016 on Hotels
4 out of 5
by Dawn

Good location for shopping

Posted Jun 30, 2016 on Hotels
Lovely hotel with nice restaurant, but breakfast is not included in your hotel price.
2 out of 5
by Stacy from Austin Texas

Could have been better!!!

Posted Jun 27, 2016 on Hotels
The AC wasn't working properly, it stayed on 71 all day and night no matter how cold I adjusted it to. We keep my own house at 68, so we were uncomfortable, especially after a hot day. The tv was out for half the day, because it was raining and the satilite wasn't working. They did compt our breakfast. But still didn't apologize, and made excuses.