Ratings based on 267 Verified Reviews

4.3 out of 5
83% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Jackson MS

Nice hotel in a quiet area (during June)

Posted Jun 5, 2017
Overall nice hotel with all staff member upscale.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the location

Posted Apr 3, 2017
If someone has business to do at UH it is a very convenient hotel to stay.
5 out of 5
by Chrishawn

Great Hotel

Posted Mar 19, 2017 on Hotels
Everything was outstanding, other, then the pool being located in another building. Which did not inform me of this from the internet. The internet suggested that it was in the same building. For future reference, maybe the internet should inform people of this. Thank You, Chrishawn
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 17, 2017 on Hotels
2 out of 5
by A verified traveler

Lack of professionalism

Posted Mar 14, 2017
The pool is not part of the hotel and the hotel staff has no information about the pool hours, they don't even give you directions on how to get there. It was just a horrible experience for me and my family....I wouldn't recommend this hotel
4 out of 5
by Greg

Perfect except for the temperature.

Posted Mar 11, 2017 on Hotels
Everything was excellent, the service, the cleanliness, and of course the location to the University of Houston. My only complaint was that the AC in our room would not get the room cold enough. It was set all the way down on 65° but it felt more like a humid 74 or 75. Disappointing when you're paying that much for a room.
5 out of 5
by Frank

Great place

Posted Feb 27, 2017 on Hotels
Great place
4 out of 5
by Yuko

This traveler left a rating score only Posted Feb 21, 2017 on Hotels
4 out of 5
by Liem

This traveler left a rating score only Posted Jan 30, 2017 on Hotels
3 out of 5
by Jacqueline

Convenient to university but no hot water

Posted Jan 19, 2017 on Hotels
Hotel was nicely decorated and clean. However, there was no hot water in the morning. We were part of a group that rented 15 rooms and no one had hot water the morning we left. We called downstairs that morning and told front desk. They said they were unaware of the problem. Really? Cuz everyone in our party said they called front desk. I expect better from a Hilton.