Ratings based on 167 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified traveler from Houston, Texas
DisappointingPosted Aug 17, 2015
Cons: see above
For the business traveler this location is adequate, but I stayed with my daughter and it was not the family experience we are accustomed to. Our room in particular ....shower door gasket was twisted which made it impossible for a child, teen or small adult to open. Also the showerhead had so much pressure that when the water touched the skin it was cutting. The showerhead could not be adjusted to rectify the situation. The hotel staff was accommodating, but due to the delay we missed the memorial service we were scheduled to attend! We are also accustomed to a small simple complimentary breakfast, but this location offered none. Sorry, but I really was unsatisfied and wished we had not booked at these prices!!!! It was not worth it at all!!!
for Business Travelersby Mike from Muskoka
Best Holiday Inn AroundPosted Jun 3, 2015 on Hotels
Best Holiday Inn I have ever stayed at. I would pick this one over a hotel twice the price any day.
for Couplesby A verified traveler
Posted Jun 2, 2015 on Hotels
for Getaway With Friendsby sriram
Posted May 30, 2015 on Hotels
for Couplesby Luis from Houston
Hotel StayPosted May 29, 2015 on Hotels
Everything was great about the hotel. There were just a few things...the resaraunt tables were dirty and after sitting there for about 7 minutes no one came to take our order or even offer us a drink so we left. And the gym and pool were closed at 11pm so we didn't get to enjoy neither. We didn't understand why they had to be closed. I live in Houston and my wife and I just wanted to get out and enjoy ourselves for the night. The fact that the gym and pool were closed was quite upsetting.
for Getaway With Friendsby Destany from Port Arthur
Nice hotelPosted May 26, 2015 on Hotels
Great place to stay clean rooms. Nice staff and very comfortable. The only problem was the sports news down stairs after I finally got my food they're was a little bug on my plate kinda gross.
for Familiesby LaKesha from Beaumont, Texas
Awesome stay.Posted May 21, 2015 on Hotels
for Familiesby A verified traveler
Great!Posted May 19, 2015 on Hotels
Great stay! Staff was super helpfull!
for Business Travelersby Laura
Posted May 14, 2015 on Hotels
for Personal Eventby Tricia from San Antonio, Texas
Great Customer servicePosted May 12, 2015 on Hotels
This was a weekend getaway to relax, Great customer service