Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Houston, Texas

Disappointing

Posted Aug 17, 2015
Pros: Staff
Cons: see above
For the business traveler this location is adequate, but I stayed with my daughter and it was not the family experience we are accustomed to. Our room in particular ....shower door gasket was twisted which made it impossible for a child, teen or small adult to open. Also the showerhead had so much pressure that when the water touched the skin it was cutting. The showerhead could not be adjusted to rectify the situation. The hotel staff was accommodating, but due to the delay we missed the memorial service we were scheduled to attend! We are also accustomed to a small simple complimentary breakfast, but this location offered none. Sorry, but I really was unsatisfied and wished we had not booked at these prices!!!! It was not worth it at all!!!
5 out of 5
Recommended
for Business Travelers
by Mike from Muskoka

Best Holiday Inn Around

Posted Jun 3, 2015 on Hotels
Best Holiday Inn I have ever stayed at. I would pick this one over a hotel twice the price any day.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jun 2, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by sriram

This traveler left a rating score only Posted May 30, 2015 on Hotels
3 out of 5
Recommended
for Couples
by Luis from Houston

Hotel Stay

Posted May 29, 2015 on Hotels
Everything was great about the hotel. There were just a few things...the resaraunt tables were dirty and after sitting there for about 7 minutes no one came to take our order or even offer us a drink so we left. And the gym and pool were closed at 11pm so we didn't get to enjoy neither. We didn't understand why they had to be closed. I live in Houston and my wife and I just wanted to get out and enjoy ourselves for the night. The fact that the gym and pool were closed was quite upsetting.
4 out of 5
Recommended
for Getaway With Friends
by Destany from Port Arthur

Nice hotel

Posted May 26, 2015 on Hotels
Great place to stay clean rooms. Nice staff and very comfortable. The only problem was the sports news down stairs after I finally got my food they're was a little bug on my plate kinda gross.
5 out of 5
Recommended
for Families
by LaKesha from Beaumont, Texas

Awesome stay.

Posted May 21, 2015 on Hotels
Wonderful.....
5 out of 5
Recommended
for Families
by A verified traveler

Great!

Posted May 19, 2015 on Hotels
Great stay! Staff was super helpfull!
5 out of 5
Recommended
for Business Travelers
by Laura

This traveler left a rating score only Posted May 14, 2015 on Hotels
5 out of 5
Recommended
for Personal Event
by Tricia from San Antonio, Texas

Great Customer service

Posted May 12, 2015 on Hotels
This was a weekend getaway to relax, Great customer service