Ratings based on 290 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Corpus Christi, TX
Hidden but Nice.Posted Sep 14, 2015
I had to really look for the hotel since it was hidden behind a strip shopping center. However, once I found it, the hotel was quite nice and located near shopping and restaurants. The hotel staff were very accommodating and kind.
for Everyoneby A verified traveler
Posted Aug 15, 2015
Cons: everything is just super
their hospitality is excellent. Break fast was delicious and the atmosphere conducive.
for Everyoneby A verified traveler from Lufkin
Family weekend getaway.Posted Aug 4, 2015
Pros: Smells clean!!
I thought from the time we stepped into the hotel the staff was exceptional. Everyone was helpful, friendly, and attentive. Great job!!
Recommendedby Robert from Webber TX
Posted Jul 8, 2015 on Hotels
halls on 5th smelled bad but room was OK. clean room
for Familiesby Roiann from Kansas City
Hot Hotel/Cold HelpPosted Jul 1, 2015 on Hotels
The air conditioning in our room didn't work. Raymond, front desk, didn't want to give us a new room, but we insisted. The second room was fine. However, our keys stopped working and we had to head down to the front desk again. Raymond was not excited to see us. He asked for our last name and fixed our keys. Not a sorry for the inconvenience or anything. Seemed very put out. There was a very nice lady that was at the front desk during our stay that was very delightful but we neglected to get her name. We wouldn't have minded the issues so much if we were greeted with a more pleasant person instead of the one who acted like we were totally bothering him.
for Familiesby Jennifer from Cedar Hill, TX
OverpricedPosted Jun 25, 2015 on Hotels
While the room was comfortable and clean, it was overpriced. The photos on the website show a couch. There was no couch. I asked for a cot so that my teenage son and daughter wouldn't have to share a bed - no cots available. I asked for separate bedding so he could sleep on the floor and was told that they weren't sure if they could accommodate that. Breakfast is not included, even at this price. The hotel breakfast is $10 per person! The room air conditioner wouldn't blow consistently, so it kicked on and off all night long, waking us up every half hour. Getting to this hotel is a little tricky too. It's behind a shopping center with a narrow turn-in. When you miss it, none of the other parking lots connect so you have to U-turn and do it again. The coffee was great.
for Business Travelersby michael
Posted Jun 24, 2015 on Hotels
for Everyoneby A verified traveler from Spokane Valley
Quick stayPosted Jun 21, 2015
Was a quick stop between the airport and our cruise the next day. Was nice to have places to eat within walking distance. Indoor pool area is ridiculously hot and chlorinated. No ventilation. Would advise to try to find a different hotel if you want to spend some time at a pool.
for Familiesby Carolyn from Huntertown Indiana
TerrificPosted Jun 11, 2015 on Hotels
for Everyoneby A verified traveler from Dallas, Tx
Posted May 31, 2015
Nice, modern, clean hotel. Great staff. Greeat indoor pool. I will definitely be back here again. Great shopping around the area.