Unfriendly staffs, rude, don't like Asian people
Posted Sep 1, 2016 on Hotels
Unfriendly staffs,rude check in staffs, excepted pet for $100 fee but staffs are not friendly with pet at all, they will staring at you and your pet when you walk in like you should not be long there. They also not friendly with Asian people either.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Valued Guest,
Please accept out sincerest apologies for the experience you had during your most recent stay with us. Please be assured that we have addressed this issue appropriately within the organization and we hope that you will choose to stay with us again when your travels bring you back to Houston.