Room was so hot I called the front desk and asked from help I was told that an engineer would call me back and never got a call back .i will never stay there again
Comment from Hotel Management
Jul 11, 2016 by Roxann, Hotel Management
Thank you for taking the time to provide feedback about your recent stay. While we pride ourselves on providing exceptional service we unfortunately have fallen short of that expectation. I apologize for the lack of follow through and I want to ensure you we will share your feedback with the appropriate teams so we can learn from our mistake. Success is never final and we work hard each day to improve.
Director of Hotel Operations