Ratings based on 585 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel near Galeria.

Posted Mar 21, 2017
Facilities, bar, restaurant and in-house store are excellent and met my needs well.
Comment from Hotel Management
Mar 22, 2017 by HotelMgmt, Hotel Management
It’s a pleasure to read that your recent stay at our hotel met all your expectations. We thank you for your five-star rating and hope to welcome you back to the Houston Marriott Westchase in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Great hotel and staff!

Posted Mar 20, 2017
Pros: The way the rooms were remodeled and the breakfast brunch was awesome.
Cons: Not a thing! Gym and pool area were also very nice.
Location: Central location close to restaurants and Galleria for shopping.
We were visiting our daughter in Houston and went to the Stock show/rodeo and Willie Nelson concert! This hotel is centrally located to many wonderful restaurants and the Galleria! Will stay here again.
Comment from Hotel Management
Mar 21, 2017 by HotelMgmt, Hotel Management
It is such a delight to read that you enjoyed staying at our hotel while coming to Houston to visit your daughter. Your five-star rating is greatly appreciated. We hope that you’ll make the Houston Marriott Westchase your home away from home whenever you’re visiting our area. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Mar 20, 2017
I came down to Houston for TX2K and this is a great place to stay, plenty of room to park. The highway being right by the hotel makes it easy to go make highway pulls.
Comment from Hotel Management
Mar 21, 2017 by HotelMgmt, Hotel Management
We’re delighted that you enjoyed a five-star experience at our hotel for the recent TX2K and that you were pleased with our convenient location off the highway. We hope to welcome you back to the Houston Marriott Westchase again in the future. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Nice hotel, friendly staff overall good experience.
Comment from Hotel Management
Mar 1, 2017 by HotelMgmt, Hotel Management
Thank you for your kind words. Our staff was delighted to provide you with a five-star experience here at the Houston Marriott Westchase. Please come back and stay with us again soon.
3 out of 5
by A verified traveler

Near my moms nursing home

Posted Feb 28, 2017
Rooms are small, no fan in bathroom . Walls are thin and noise in hall radiates
Comment from Hotel Management
Mar 1, 2017 by HotelMgmt, Hotel Management
I’m sorry that you were not pleased with your last visit to our hotel. We have recently completed a renovation at our property and I hope that you’ll return for another stay with us so we can more closely meet your expectations. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
The Room was amazing Big and open but their were no drawers to put clothes up.
Comment from Hotel Management
Feb 21, 2017 by HotelMgmt, Hotel Management
While we’re delighted that you were pleased with our guestrooms, we regret that you weren't happy with the size of our closets for you to store your clothing. Your comments will be shared with our team. We hope to welcome you back to the Houston Marriott Westchase again soon. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 20, 2017
Really cool room, with a nice view of the city, I would most definitely recommend this hotel to friends and family.
Comment from Hotel Management
Feb 21, 2017 by HotelMgmt, Hotel Management
Thank you for your compliments and recommendation of the Houston Marriott Westchase. Our team was delighted to welcome you to our hotel and we hope to see you again in the future.
2 out of 5
by A verified traveler from r

Hotel in memorial city

Posted Jan 9, 2017
We had to move rooms at 11pm one night because the heater didn't work and it was 20 degrees outside. We were trying to put our two yr old to sleep and the hotel staff couldn't have cared less the lady who brought us our keys didn't even offer so much as an I'm sorry or offer to get someone to help with our bags seeing as we were trying to hurry to get our little guy down. So disappointed with the experience considering the money we spent. Won't stay at a Marriott again.
Comment from Hotel Management
Jan 12, 2017 by HotelMgmt, Hotel Management
It is very disheartening to read your account of your recent stay at our hotel as your review does not reflect a typical visit with us. We apologize for any inconvenience you encountered and hope that you will allow us to welcome you back so we can make it up to you in the future. Thank you.
5 out of 5
by saleem

This traveler left a rating score only Posted Dec 24, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 24, 2016 on Hotels