Ratings based on 459 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Louisiana

Surprisingly nice stay

Posted Aug 29, 2016
Pros: Room, lobby, breakfast buffet
Location: Abundant restaurants nearby
We were extremely pleased with our stay at the Marriott. Even though we were only there at short time, the large, nice room, friendly and professional staff, and excellent breakfast buffet make our visit delightful.
5 out of 5
by A verified traveler from new orleans

Beautiful hotel, front desk staff are very nice

Posted Aug 9, 2016
The rooms are nice, bed is very comfortable breakfast Its worth paying for it when booking ur room.
Comment from Hotel Management
Aug 10, 2016 by HotelMgmt, Hotel Management
We are delighted that you were pleased with your stay at our hotel. We thank you for your five-star rating and hope to welcome you back to the Houston Marriott Westchase again very soon.
5 out of 5
by A verified traveler

Posted Aug 2, 2016
Sehr gut zu erreichen. Freundliches Personal und sauberes Zimmer. Allerdings nicht zentral gelegen.
5 out of 5
by A verified traveler

Posted Aug 1, 2016
What I didn't like is I paid advance for a king size bed n was received a queen instead of informing that n advance are when check in once getting to my room in realize it I called the could have explain in up graded my room which didn't happen.
Comment from Hotel Management
Aug 4, 2016 by HotelMgmt, Hotel Management
We apologize for the confusion with your reserved room. We hope that you will return for another visit with us in the future so we can restore your confidence in us. Thank you.
5 out of 5
by A verified traveler

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Posted Aug 1, 2016
It was grate, had an awesome time very clean very nice and nice would recommend this to all my friends
Comment from Hotel Management
Aug 2, 2016 by HotelMgmt, Hotel Management
Thank you for your kind words. We’re delighted that you were pleased with your stay and we appreciate your recommendation. We hope that you will stay with us again soon at the Houston Marriott Westchase.
3 out of 5
by A verified traveler

So, so....

Posted Jul 28, 2016
For the price we paid I expected a lot more. They were remodeling and the noise was ridiculous, there was no wi-fi in the room, the bathroom was small...the staff was okay.
Comment from Hotel Management
Jul 29, 2016 by HotelMgmt, Hotel Management
We appreciate your feedback and apologize for any inconvenience that you may have experienced due to our renovations. We hope that you will allow us to welcome you back again in the future so we can provide you with a stay that will exceed all your expectations. Thank you.
2 out of 5
by ANDRE from Rio de Janeiro - Brazil

Precisa se modernizar

Posted May 31, 2016 on Hotels
O Hotel precisa se modernizar urgentemente
5 out of 5
by Khader from San Antonio

Great stay

Posted May 31, 2016 on Hotels
I took my family for relaxing and stay away and it was amazing trip . we enjoyed our stay in Houston in Marriott hotel.
Comment from Hotel Management
by HotelMgmt, Hotel Management
Our staff was thrilled to welcome you and your family to our hotel. It’s lovely to hear that you had an amazing time here. We hope you’ll return again soon to the Houston Marriott Westchase for another great getaway!
4 out of 5
by Nneka from Houston

Nearly perfect, but....

Posted May 31, 2016 on Hotels
Stay was great, simple get away for the family. The floor we stayed on had some defects; loose wall lamps, duct taped wall paper, water damage on walls, ceiling damage. This damage however did not extend into the room. The room was nearly perfect. Only complaint was lack of charging space, had to charge both my phone and laptop, in the bathroom (only free sockets in the room) which is not an idea place for electronics. We did order room service on the morning of departure. The food/service was extremely expensive (in my opinion), but it was tasty and I had enough left over to take home for lunch. We will definitely be returning as well as recommending this location to friends.
Comment from Hotel Management
by HotelMgmt, Hotel Management
Thank you for sharing your experience with us. It is delightful to read that your family enjoyed your getaway to our hotel. You’ll be excited to learn that our hotel is currently undergoing renovations that our guests will soon be able to fully enjoy. We’re sure you’ll love all the updates we’ve been making throughout our property. Your recommendation is greatly appreciated and we look forward to welcoming you back for your next visit to the Houston Marriott Westchase.
4 out of 5
by A verified traveler

Posted May 31, 2016 on Hotels
not bad
Comment from Hotel Management
by HotelMgmt, Hotel Management
It was a pleasure to welcome you to the Houston Marriott Westchase. We hope to see you again in the future. Thank you!